Overview
Discover one of the best places to stay in Niagara Falls, Ontario, when you book a room at Sheraton Fallsview Hotel. Our premier location overlooks both the American and Canadian Falls, as well as nearby attractions. Our 22-story hotel proudly offers a variety of first-class amenities, providing you with a special experience in Niagara Falls.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
669
Inclusions
Rooms
Amenities
Location
![](/content/dam/westjet/images/hotels/yyz/sheraton-fallsview-hotel/overview.jpg)
Reviews
Breakfast Buffet Poor, Everything Else Great
Grundoon (Auckland, New Zealand) on Jul 20, 2024
All staff polite, helpful, courteous, attentive. Room not sparkling clean, but OK. The breakfast buffet had some serious sanitation lapses: -plates not completely clean. -flatware not completely clean. -plates stacked for use but still wet. -juice glasses stacked upside down for use (good), but full of post-dishwashing moisture (bad), Based on my experience managing large food service operations, I got the impression that the restaurant was either short of serving ware, had problems with the dishwashing equipment, or both. For example, one day there were no containers for the cream that some people like to put in their coffee. Juice glasses full of cream were served instead. This created a shortage of juice glasses, so regular-sized tumblers were set out for juice. Customers served themselves tumblers full of juice, which caused juice to run out. There also seemed to be a shortage of both servers and managers. If I stay here again I'll save money by foregoing the breakfast package, and get my breakfast from nearby restaurants.
Highly recommended place to stay in Niagara Falls
sherelydf (Sydney, Australia) on Jul 18, 2024
Location - the best! Close to everything! Like literally one of the best in the area. Lobby - busy but still 5 star vibe. The elderly nice man/Concierge staff in the lobby will welcome you and give you directions on where to go, and free buses to take. He’s awesome! Room - we booked the cheapest room without a view and no window but its absolutely fine. We’re always outside and only there to sleep. Plus this room is still modern, clean, great shower and comfortable beds. Best outdoor pool area overlooking Niagara Falls, tip to go there to watch the fireworks at night (use the hotel towel available in the pool area coz it can get quite cold) I gave it only 4 stars because of the expensive dinner buffet of the hotel, not much food choices, despite the nice chefs serving in the buffet, some waitstaff were not nice and welcoming. One Indian waitress (around 25-30 years old) was so rude to me. There are lots of good restaurants in Niagara Falls, avoid the dinner buffet here, its not worth it. They will even charge you extra for coffee.
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