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The Ports of Call Resort will be renovating the breakfast area from September 24 to October 31, 2022. The regular continental breakfast will not be offered to guests during this time. Instead. guests will be offered a breakfast voucher that can be redeemed at one of the on-site restaurants.
Ports of Call Resort is set in lush tropical gardens across the road from the white sands of Grace Bay Beach. This resort has a designated serviced beach section and a plaza on property that includes: 3 restaurants, a spa, gift shops, car rental, and more, making it an ideal spot for water sports, shopping and dining.
(montreal, quebec , canada)
Aug 07, 2022
We just came back last Friday from a one week holiday at Ports of Call. We are a 70 and 71 year old couple who are well travelled. We have stayed in true 5 star resorts Oberoi, Shangrila, Danielli and many 4 and 5 star all inclusive resorts.
Within minutes at reception we were given a room. You need to give a $200 Deposit on the room. We had requested a first or second floor room and were given a standard king on the first floor. We had a lovely view of the back garden with a huge bougainvillea bush. The room is a junior suite, sitting area with coffee table, square table to have meals if you wanted and a small fridge which kept things cold. There is a closet with hangers and a safe. The king bed was comfortable with nice white sheets. The pillows were a little hard. There is a lot of storage in the cabinet in from of the bed. The bathroom is clean and we always had hot water. We had towels daily except one day we had to call for same. We also had to request to have the floor cleaned as it was gritty. generally our room was kept very clean.
The hotel is very clean, all around the pool, the lobby, the hallways, the kitchen all floors are cleaned every day. All the outdoor tables are cleaned. Breakfast was included, white bread, whole wheat, bagels, mini croissant and pain au chocolat. These are not French pastries but were acceptable. There is cereal, coffee, tea juice and something hot every day, i.e. scrambled eggs, bacon, sausage patties, potatoes, waffles, a couple of kinds of fruit daily. a choice of juices, yogurt. Anyone wanting a big breakfast can walk over to the Seven Stars resort or the Ritz. They both serve a large breakfasts. We were happy to have our included breakfast as it was easy.
The Grace Bay Gourmet is across the parking lot. We purchased cold cuts, cheese and crackers, grapes, tomatoes, water, wine etc and were able to have a lunch sitting around the pool.
We were unaware that there is an outdoor shower to clean your feet. Facing the hotel entrance to the left, just off the ramp is a foot shower and a full shower. I suggest the hotel put up a sign indicating same as we only found out from another guest.
This hotel is well managed by a lady called Angie. She is lovely and manages the hotel well. She must be very good at her job because there are only happy employees. Alexandria, Sandy, Mercedes, Wesley are all charming ,helpful. and efficient. Everyone who works there is polite and friendly. From the maintenance staff, to the housekeepers, to the security guards. When we visited other hotels and restaurants this was not the case.
The walk to the beach is about 10 minutes which is fine early morning but hot in the middle of the day. Wesley would drive us back and the front desk would call him back for us and others after lunch.
The beach is the most beautiful, nicer than Aruba, Antiqua. As beautiful as Goa. There are lovely blue umbrellas for shade and comfortable chairs. The water is warm and pleasant. No sargassum. Lovely to walk.
The airport is a disaster. I would check with the hotel staff at what time to leave. We had a 4 pm flight and had hired a driver for arrival and departure. He picked us up at 1 and we were at the airport around 1.20 the check in was fast and security quick enough. The interior is not air conditioned. There was no place to sit. The recording said there was an upstairs lounge. We went up and it was like sitting on a bus. There are blue tarps to keep out the sun and rain. Well the blue tarp gave away all its water and I was soaked to the skin. My hair dripping. I had to go down and stand by the large fan. No fun. I think it would be easier to get there an hour before the flight and maybe have a place to sit and wait.
We would return to this hotel and this island again and again. Just be prepared because the restaurants, although delish, are very expensive.
This place could be compared to a dated and smelly Holiday Inn in FL, but you pay the rate of a Ritz in the USA
Aug 03, 2022
This place could be compared to an old and smelly hotel in Southern Florida, but you pay the price of a nice Marriott in Manhattan. The rooms are smelly, the A/C is loud, the breakfast… don’t even call it a breakfast… the only one good thing is the location which is kind of convenient. I’m traveling for business and the company booked it, I would never chose this place if I was on my own.