Overview
The Hotel Kawama is located on the wonderful beach of Varadero. This is a beautiful property that was first established as a Family Club. The hotel boasts excellent lasting images of quality and services recognized by Canadians. Having provided these standards through history this resort has a large amount of repeat visitors each year.
Check in
4 p.m.
Check out
12 p.m.
Rooms
336
Inclusions
- Round-trip airport transfers
- Non-motorized water sports, intro scuba lessons in the pool
- All gratuities
- Dinner can be á la carte (reservations required, dress code in effect)
- All taxes
Rooms
Amenities
Grounds
Restaurant
Beach
Pool
Kids club
Pool
Location
Reviews
Change is on the horizon
Shannon D (Winnipeg, Canada) on Apr 19, 2024
While traveling to Cuba please keep In mind that the country is facing many shortages such as soap! Hotel Kawama has a rustic charm to it. The staff are super friendly and try their best to make you feel at home and welcome. It is not their fault if there’s food at the buffet that you don’t like! There’s always something to eat and that’s the thing that we need to remember. Right now. The resort is in the process of transitioning many staff as there have been a few that have left or retired. With that there are a few growing pains, but I’m sure in time it’ll be sorted all out. I look forward to my next trip in the spring there.
First Time in Cuba - Stayed at Kawama
Sherpa32502808575 on Apr 18, 2024
I had read reviews prior to booking. They were not the best reviews and I was apprehensive. Upon arrival at 20:30, check in was smooth, luggage taken to the room for me, and able to still eat at the buffet. My room was in building shared with one other room. I was on the top level. The room was more than expected. It was large with two single beds which could be together or separated. A sitting area with table and two chairs. TV, AC and a mini fridge. A balcony with another table and chairs with a view of the ocean. Around the corner was a closet with a safe, extra pillows and blanket. The washroom had a tub/shower combo. Soap and shampoo were in the room. No face clothes, as they are not customary, but I had brought my own. A large bottle of water provided. Note if you stay here, you refill this bottle at the bar or need to go to a store to purchase a new one. I didn't have any issues with hot water not being available. There was a slight odor from the toilet and sink, which wasn't overpowering, I had brought Just Spray and used that a couple times during my stay. The housekeeping staff member Heidi, introduced herself the next morning and asked if I needed anything. Heidi kept my room tidy and respected my requests not to service the room many of the days. There was no door tag to say yes or no to cleaning. Outside my door there was a little covered space looking over to a coffee spot and a slight view to the smaller pool. At the bottom of the stairs there was another chair to sit and reflect the day, or debate the short climb of stairs to the room. The coffee shop is next to review. Delightful and I can only imagine even more so for those that drink more coffee than I do. I did enjoy a few cups during my stay and it was delicious. No sugar required with the option of some coffee liquors if you wanted. No cream, but a milk frothed to add. The beach. Over the walking bridge to the white soft sand. The blue clear water is best to see in person. Heaven. Hard to see the divide between the sky and ocean how the blues blended together. Did not have any problem obtaining a chair with umbrella or coverage from a few trees. Bring bug spray as the sand fleas do come out. You wont see them or feel them until it is too late. It took until I returned home for a couple days before the bites showed and awoke me with intense itching. The pool bar, I don't have much to say as I only visited a few times to fill my water bottle. They did have a self serve juice jug, but fair warning, it isn't juice it was sangria. Even a better surprise when I took a drink from my small water bottle I filled. There are jugs of fruit infused water you can fill a glass with. The lobby bar serves both coffee and drinks no beer. You need to drink in the lobby or lounge area as they only serve drinks in glass ware. There are jugs of fruit infused water here as well. As you walk into the lobby area there is a calendar of events on the wall, don't miss that if you want to play bingo or do some stretching. The entertainment area has live entertainment, music on during the day, and this is where most of the events take place. I was impressed that come 23:00 noise was shut down. I didn't pay attention if there was "quiet" time posted, and compared to other resort stays, I was relieved that it wasn't noisy at bedtime. Snack bar wasn't overly busy most times of the day. Limited options but the snack plate offered had fries, tomato slices, cheese with ham. Refreshing boost in between meals. A la carte can be booked for two evenings when you stay a week. The meals there were more than expected. The cuban soup was simple yet enjoyable. One evening was chicken the next was pork. I enjoyed the flavors and meals were well prepared. Buffet meals. I didn't sample all that was offered. Breakfast: Fresh cut fruit, fresh made juice, omelettes, smoothies? like a milkshake, lots of vegetable, rice with black beans, some rolls and bread. Lunch: Ice cream and desserts, fruit, vegetables, chicken drumsticks or grilled meat (chicken or pork usually), rice, paella. Dinner: Much the same as dinner for options. I'm sure many wouldn't be satisfied with the offerings but I most certainly did not go hungry. I would confidently say my 10 year old could be satisfied with what was available to eat. Limited options for fountain soda. Fanta was carbonated but cola was generally flat. You are able to go to the store for canned pop, which will be about $2 USD. Overall I will return to Cuba and to Kawama. Staff were all friendly. I have no complaints for any service received at the resort. My room was very clean. WIFI is a charge and throughout Cuba service is not reliable. I would suggest an E-sim for data while there.
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