Located just a few kilometers from the town of Varadero, the Iberostar Selection Varadero has the charm of a colonial style mansion and has a fabulous array of top quality services. Facilities include a wellness spa, beauty treatments, the very best in Cuban and International cuisine, plus a wide range of leisure and relaxation options.
My husband and I spent a week in August in this wonderful resort.
This is our third visit and this time we travelled with two other families of friends who found the resort just as loving as we did. Covid did not take anything from Iberostar’s amazing service. The small changes are actually for the better. One good example is that the buffet food is now being served. Guests cannot touch the food any more. Hopefully this practice stays forever.
The kitchen team handles all guests with remarkable speed and hotel manager makes sure enough of staff are available so that area with the buffet never gets crowded nor too busy. Impeccable organization.
Varadero beach is unique and well known and often times the major reason to come to Varadero. However, Iberostar Selection Varadero adds many more points to their list of excellence:
. kindness and great level of service of the entire staff across the hotel, at the reception, at all the bars, at the restaurants, at the sports courts, at daily entertaining points, at the nautical corner of the beach, at our rooms, behind the calls from the room, literally everywhere.
. outstanding night entertainment team – singers are world class and dancers are pretty incredible. Its worth mentioning that stage entertaining team just added to their staff couple of fantastic acrobats that rounded already impeccable evening event.
. Hotel Manager Senor Luis Alberto Heras is always around talking to the guests and asking for comments. Very kind and available as Manager of a good hotel should be. The night of arrival our flight was delayed and the entire dining room crew stayed to serve us hot supper. It is more that just job, it was extremely kind to keep the restaurant open after the hours particularly knowing that staff lives far from the tourist zone. His availability adds to the feeling of comfort and it matters even more during the vacation.
. Ms Sonya Jimenez, Iberostar representative from Spain was also more than available to help with
Covid test procedure of issuing Certificates that takes a moment of time and will surely be taken care of in the future with possibly collecting Certificates and distributing to the guests rather than having them wait in line.
It is extremely hard to select whom to mention from the group that operates as one soul. Niurka made our room always clean and fresh and she herself was invisible, we would only exchange the notes. Sensitive matter of daily cleaning of the room that was such a big concern prior to arrival was handled in most perfect way with respect to Covid.
The nurses doing the nasal test ware very gentle and taught us to exhale while test is being done. Such a small thing and such huge help not to be disturbed with the chemical at the top of the stick.
Johani , young gentleman that dances rather than walks though the dining room was special.
Hector is an amazing sail boat navigator with very little wind even.
Nuri and Alex – our dancing entertainers were excellent teachers while respectfully keeping the masks outside the entire time no matter that we were all tested.
We will surely go again.
Beautiful ocean, well designed hotel territory and great hotel crew
Sep 11, 2021
It is a pleasure to remember sunny days in Iberostar Selection Varadero, being in cold Moscow. Indeed the eautiful ocean, well designed hotel territory and great hotel crew helpt to relax and forget about a pulse of a megapolis. Special thanks to Nouris from the animation crew!