TripAdvisor Traveler Rating

We just returned from vacation at Melia. We had great time! Hotel is very clean and people who work there are very friendly. We did level up and in my opinion is worth just for breakfast and lunch in Limoncello. Beautiful view, quiet and small but great buffet. Smoked salmon, prosciutto, blue cheese, tapenade, pesto… stuff you usually don’t see on buffet in Cuba. Level garden suite are nicely renovated, big living room, good size bedroom huge bathroom and walk in closet area. My husband have mobility issues so we were little bit worried, but thanks to Tanya from Level lounge we had room to close to beach/pool/Limoncello restaurant. That lady is great at her job. Also staff from Level pool bar and Limoncello ladies are great! We had great food in Arcada restaurant as well. Beach is absolutely stunning! We have been all over Cuba and this was best stay we ever had. If you worried about shortages, you should come to Melia, because we didn’t notice almost anything missing. Oh..wait…they run out of Mojitos, lol But Pina Colada in Level pool bar was great replacement. We will definitely come back without hesitation. Keep doing great job!

Beautiful place with all the conveniences you’d want in a vacation. Everything is within a short distance. Loved the restaurants; Arcadia & La Robleza. Buffet is excellent. Staff friendly. Yoga by Jordy & Adreinne blissful. Pool party fun. Entertainment excellent. The beach is amazing, white sand. Only issue is cats sleeping on the sofas in the Main area & the odour from this.

The most amazing people! We met so many friends who have stayed there multiple times. We had an incredible time, the food was delicious! The beach was heaven! We love Cuba. We love the people It is safe and peaceful. Special thanks to Zahily, Pedrito, Vivaldi, Javi, and all the kind beautiful friends in this hotel

Back again .. love this place ! I gave it a 4/5 this time Reasons .. just little things but will mention . The entertainment is a weak spot . Last year we danced almost every night . Love the music on the terrace but there needs to be more. And if something is going on at the beach bar an announcement should be made before everyone leaves the terrace. My room (level) very nice but the shower leaked like crazy onto the bathroom floor . I mopped it up , no big deal, but a simple fix would stop the leak. My sister had to change rooms because her hair dryer as well as the toilet weren't working . No complaints about the food or alcohol . If you're travelling to Cuba you're not going for the food. Reasons I love this place ???? - The Staff-- .. the best .. shout out to Frank in Level office for helping us out and giving my sister a new room. Alexis.. the DJ.. wonderful person! Doris and Julio in the buffet .. the kindest . Yannia .. our room attendant was so pleasant every day . Packard the chef and all of the Level pool bar staff.. the nicest people ! The staff at Limoncello were also amazing. -The Beach -- hands down the most beautiful beach I've been to. The ocean is so warm in September and the colour, so amazing . -The Level pool -- quiet, well maintained , always clean. The pool attendant always made sure we had a cushion. -- Just love Melia Las Americas . There is something special about coming back to a place where everyone remembers you . We missed some of our favourite staff because they had been moved around . We hope to see them next year . See you in 2025??

Such a nice, fancy (for Cuba) and cozy hotel. I’m here right now and despite rainy weather it’s so relaxing in here. The territory is very well thought out in terms of landscape design. It feels like you are living in several hotels at the same time. Polite and helpful staff, excellent food and everything for a wonderful holiday. I would like to separately note the mini golf, where you can practice, eat lobster and even win prizes for $35.