TripAdvisor Traveler Rating

The resort was beautiful. It had everything I needed to relax with my family. It was really close to the shore so we got to go to the beach often. The view from our room was amazing. The service was also great. Everyone was really helpful and friendly. I loved their sweets as well :). Overall a great experience.

I stayed at Melia Marina Varadero for a week and had an absolutely wonderful experience. They took care of us from the moments we arrived at the resort. It made our experience extremely pleasurable with all the entertainment and activity they provided. Every day we enjoyed nice fresh food with a lot of variety. My rooms every day cleaned and fixed. All the staff was friendly and lovely. Big Thanks for Mr Eduardo and all the staff that was trying there best to keep our trip special and for being professional with there service. Off course we will repeated again.

I spend a week at Melia Marina resort Varadero, it was the best time ever I enjoyed. From A to Z just perfect. The service is great. Can’t forgot Edward the food and beverage manager how much was helpful and friendly. He makes my name night special with delicious seafood and unforgettable view on the top roof. Thanks to make my journey special. 5 stars

Absolutely horrible! We were booked to stay here for 7 days and after 1 night we transferred to another resort and are so thankful that we did. No air conditioning, no food, pool was DISGUSTINGLY dirty also pool doesn’t open till 10 am! Anytime we called down to front desk to ask about AC no one would answer the phones. Customer service is absolutely terrible. I would avoid this resort at all costs

only one out 4 elevators is working. And no light in the stairs which can be dangerous for some people, I saw people using their flashlight of their cell phone. toilet in the room can't not flush. hotel did not provide clean towels at all. only fold used towels and put back into shelf. I even put them on the floor for the cleaning lady to know they must be changed, she folded them back and put them back on the shelf for me. This is horrible. I was told there is a problem with laundry, and it might be fixed in month lool.if you ask to speak to a manger or someone who speaks English they look at you as if you are from another planet. They supposedly run out of food all the time but, are too lazy to provide the food always saying we don’t have sorry lady. Snack bar is very terrible, almost no food all the time, every time we go as for cheese pizza, they tell us no more or come back at 8pm. When we go back at night, they tell us no pizza. Horrible and rude staff at the snack bar. They just decide whenever they want to make the food, no management. No beach towel available to be changed every day, they tell you come back tomorrow, and when your return they tell you not today. I changed the beach towels once in 7 days. This hotel has lots of local, I have nothing again them if they are polite and respectful. They are always yelling in the pool, you can not even have time to relax quietly, they scream and talk loudly, and they don’t like to wait in lines for food at the buffet. Long wait at buffet up to 20 minutes or more. Food is bad, everything is with ham or pork, even a la carte staff are rude, and food is bad and salty. You can reserve restaurant a la carte in the morning, I go early, and they tell me it is already full. Nothing makes sense. No ice, no pina colada I even asked for Fanta and was told no Fanta today. Very bad. Beach is very nice; staff are nice at the beach. The snack bar is closed near the beach. Snack bar has no food, the only choice is the buffet that opens from 1 to 3 and half of it is closed. No fresh fruits at all like mango, bananas, etc. but always the same food every singe day. Please do not stay at this hotel.