TripAdvisor Traveler Rating

Great hotel beautiful location about 15 minute walk from downtown close to the clipper dock. Very friendly staff and very peaceful feel to the hotel. Good price for the area very clean spacious room and a beautiful sunset view.

Had a wonderful time stayed at the Inn also attended my cousin's wedding event at the Inn , Super impressed with their room we stayed at the King Suite what a beautiful spacious room with great view of ocean comfy bedding clean modern Bathroom not a hair can find restaurants on site , Fantastic Wedding package for any sizes of the wedding , include event planning accommodation dinners and reception , I attend a lot of wedding around the world , honestly the Inn top them all , everything well plan and running smooth from the hotel staff at the front desk to the wedding personnel every one all so friendly have the Can Do Attitude all the time , happy to recommend the Inn for any Wedding event big or small ! thank you Management and all the staff of the Inn !

We stayed on the 5th floor in the Erickson wing on Valentines Day. Beautiful view of Vic Harbour, big balcony, bright, clean room with a very timeless Asian influenced esthetic. There had been a neighbourhood power outage that day and so systems were down. Despite that staff were calm and upbeat and very helpful. Aa a 5 star hotel, I do have some recommendations: Bathrobe was provided but no slippers? My feet were freezing from the marble floors and big window. Bathroom amenities like a toothbrush, paste, razor, comb etc. Would have been appreciated - you are 5 star? Also, fridge was empty. I was expecting a couple of complementary bottles of water and usually fridges are stocked with more water, pop, alcohol and maybe snacks for purchase. And finally the TV. Maybe I just couldn't figure it out but all we got was local cable channels. No ability to login in to our streaming services and no hotel info site. Finally, a Bluetooth speaker or music access via the TV would make it top notch. These are little things. Did not affect our stay (except maybe the slippers, lol) but expected at a 5 star. Staff were wo derful.

Location was beautiful with the view of the harbour front, atmosphere was calm and welcoming, rooms were spacious & clean.

This is a beautiful hotel overlooking the harbour of Victoria. The view from the restaurant is superb. The hotel is modern and clean with great service. Plus it's a mere few minutes' walk from the attractions of the city centre, as well as a relatively short walk from the breakwater in the south of the city which overlooks the Salish Sea. Highly recommended.