TripAdvisor Traveler Rating

I have cancer treatments in Victoria so I will stay here when I come. Great staff, clean rooms, and incredible views. The only things that I saw that could be improved is some updating of the rooms and the Restaurant was great but on the pricey side. I would like to thank them for the break on the costs they allowed us. Take care

The room was gorgeous, the balcony view of the Inner Harbor was a delight, all interior spaces of the property were pristine and beautifully decorated, and the food was out of this world. We were there for a work event, and at every coffee break the in-house catered food was beyond amazing. I've truly never eaten this well at any other conference.

We stayed at the hotel Inn at Laurel Point on 10/14 . 10/15 We went to Aura restaurant inside the hotel for breakfast. The host walked us in. We saw few tables next to the window with water view so we asked him to be seated at those tables. He said those tables already reserved. However we did not see any “reserved” signs. Do you think people would make reservation for breakfast at the quiet restaurant ?When we were there there just few people. We didn’t feel right so we walked out and told him we were leaving since we were not happy. He said now he can arrange to let us sit at the table by window. Hmm.. It’s strange!! We felt like we were discriminated since we are Asian. Besides that, the food was not good. The omelette was too dry and tasteless . The only positive thing was the girl who served us. She’s very nice , attentive and friendly . We will come back to the hotel but not the Aura restaurant.

My daughter and I stayed at this hotel after our tour through the Rockies on the Rocky Mountaineer. I am so glad that we came here. We stayed in the older part of the hotel. Our room on entering was bright freshly painted and very clean. Unfortunately the toilet flooded when flushed. I reported this to reception and they moved us to another room very quickly. The room was an upgrade on the view. We had a partial inner harbour view in the last room. This view was absolutely lovely. We could see from the Empress Hotel up to where the sea planes took off. The room was the same standard as before with a small balcony. Not big enough to sit out on. But big enough to stand and whatch life in the harbour. The beds were comfortable, with good quality bedding and pillows. The location was a bit away from the main areas in Victoria, but it was an enjoyable walk to get there. Also it was located near the lovely area of Fisherman's Wharf, with its eateries and shops. We spent a couple of evenings here having pizza and fish and chips whilst watching the wildlife in the harbour. It has a lovely atmosphere with the brightly coloured house boats set on the dock. A lovely place to while away an evening. The sunset over this area was beautiful as well. The hotel had a small pool, which we used. It was clean and had a good supply of towels. We ate breakfast on one day. This was well cooked and very tasty. The coffee was good to. All of the staff we came across were friendly and helpful. The reception staff were extremely helpful in organising things with a friendly smile. They seemed to work long hours and still had a smile at the end of the day. Although the outside of the hotel is a bit run down in places and needs attention. We were made aware when we booked of a programme of work that was going on. I would definitely recommend this place as it is in such a lovely location. The walk along the harbour is very helpful in getting rid of some of the weight that you will put on whilst in Canada due to the large portions you get.

The rooms are very clean and the workers are very friendly and professional. We haven’t tried the restaurant yet but we heard great things about it. The view and size of our balcony overlooking the harbour is absolutely beautiful with breathtaking sunsets