Hilton Garden Inn Anaheim/Garden Grove

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1153 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Nice overnight stay

    Reviewed by bacm(Colorado Springs, Colorado) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Lobby is nicely decorated, free lollipops for kids and a bar for the adults. Rooms and hallways are tight. Room was clean and a major plus was we couldn’t hear neighboring guests. We didn’t opt for the $13.95 breakfast.

    Nice stay but problems

    Reviewed by Meander52374717113() on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    There were some problems with the room that staff addressed however it took two days. Coffee maker Broken 2 days TV not working 1 day WiFi from neighboring hotel was stronger, opens wrong login page, tough to figure out.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    March 2019 stay at Hilton Garden Inn

    Reviewed by Navigator02356717158(Piscataway, New Jersey) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our Group had a good stay while we had to visit Anaheim to attend the Natural Products Expo show. It was ideally located and gave us all a short walk to the convention center. Maybe you could organize a shuttle to the convention center.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very good

    Reviewed by ScottB427(Silver Spring, Maryland) on Feb 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A very nice hotel. Very friendly staff and very clean hotel. The restaurant was very good and I enjoyed my stay. I saw some restaurants in the area but chose to eat at the hotel. Rooms were nice and quiet.

    Elevator Issues, otherwise it would be a three. Average

    Reviewed by Batdog62(Burbank, California) on Feb 24, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    First the ok. Cant call it good, because it is just ok. The facility and room are clean, which I would not only expect but require. The rooms are snug. I had a double queen and there is just enough room for the two beds. Small bath, and small closet. Again, adequate for a short stay. I you are staying longer than just a day or two I can see how the room could become claustrophobic. You can purchase tickets to Disney right at the hotel, which a great so you can save time at the Disney box office. I was not at the facility to go to Disney, so i can not fully advise if this rates are the same. I would bet they are. The breakfast buffet is sort of a over statement. Ya it5 is a buffet, however the choice are very limited. It does have a cook to order for eggs and a few other items, i believe waffles, and pancakes. For as limited it is, I believes the 13.95 for the buffet is over priced. If you get it free then fine. The elevators during my stay were horrible. It sounds minor, but waiting for elevators for extended periods of time, then having the elevator not work properly, first going down, then up, then down, etc, before finally getting you to your desired floor, can become irritating. The location has two elevators, only one worked, and then worked as described above. I am certain they could have had the second elevator fixed, however, easier to save the money and not pay for weekend service. My group was not the only people I heard greatly complaint about the elevators, multiple guests said the same thing.

    Individual ratings:

    Location

    Location-3

    Service

    Service-3

    Value

    Value-2

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