Active Advisories
The Aqua Park at Crown Paradise Club Puerto Vallarta will be undergoing annual maintenance and will be out of service from August 26th to September 10th 2024.
During these dates, all other services, and areas, will continue to work regularly and in certain areas, the hotel will have inflatables, a full activities program and exclusive areas for children.
Overview
This paradise is on a wide beach, close to the marina area. Crown Paradise Club Puerto Vallarta has excellent facilities, dining options, entertainment and a large water park, perfect for families.
Check in
3 p.m.
Check out
12 p.m.
Rooms
352
Inclusions
- Round-trip airport transfers
- All gratuities
- All taxes
Rooms
- 2 double beds
- Garden, pool or street view
- No more than 4 guests in the room
- 2 double beds
- Garden, pool or street view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Complimentary toiletries
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Mountain view
- No more than 5 guests in the room
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Mountain view
- Minimum 2 adults, maximum 2 adults
- Minimum 1 child, maximum 3 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Complimentary toiletries
Amenities
Kids Club
Kids Club
Kids Club
Palapa Restaurant
Palapa Restaurant
Sans Soucis Restaurant
Kids Pool
Pool
Bar / Lounge
Pool
Fujiyama Restaurant
Pool
Location
Reviews
Horrible, Terrible, Unsanitary
????? ? (Los Angeles, California) on May 02, 2024
I am currently here writing this review. I am not a type of person who likes to give hard time to others, but here I just can’t let it go like this. We checked in on May 1 which was yesterday, family of 4 with little kids, after a long one hour wait to be checked in we finally got the keys, went to our room to find out it’s all dirty, with water, long black hair on the floor all over, full trash can, dirty towels, dirty glasses and somebody’s underwear on the bed. Went back to the reception to report it, got a different key, came to the room and there were actually other people in that room, wft right? Finally the third time was a success or so we thought, room was cleaned, if you can say so. There is dirt on the walls, the curtains and blinds look like somebody was using them for cleaning, all dirty and stained, again found somebody else’s underwear in the closet ??????? the shower and the sink was clogged, it was disgusting the water just didn’t drain at all, since it was a pretty tiring trip for us we just decided to go get something to eat and kids were waiting for that pirate ship kids pool for three months, so we went over there and that pool is actually NOT SAFE for kids, I actually saw couple of other kids got hurt on the water slide, foot at the snack bar was terrible, I didn’t know that even French fries can actually taste bad, now I know thanks to Crown Paradise. The AC working like an engine of a truck, I be never heard such a noise from air conditioner in my life. The buffet lane was insane both for dinner and for breakfast, after waiting in the line for 45 minutes we finally got in and discovered that there’s another 30 minutes line to get the omelette.. which we didn’t get at the end by the way because kids were sick of waiting so they just ate whatever was available which is deli meats and cheese and fruits and now both of them have stomach pain and throwing up. Seriously people avoid this damn place at all costs. We checked out right after that breakfast and we regret only thing, that we didn’t leave right away after seeing their rooms. And apparently the resort does not agree with our complains and is not willing to refund us the money for the remaining six days. PLEASE AVOID THIS TERRIBLE PLACE
Thoroughly enjoyable!
susansD9627ZL (North Vancouver, Canada) on Apr 29, 2024
Very nice resort. The beach is lovely. Juan Rodríguez and Daniel in the buffet were the best wait staff ever. They were friendly, attentive and provided excellent service during our 10 day stay. The room was great. Very clean. My only issue was the elevator wasn’t working. We were on the fourth floor and it was quite a trek up and down. It didn’t get fixed by the time we left. If you have mobility problems you may want to check this before your stay. Aside from that, it was a wonderful experience.
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