Golden Parnassus Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 8406 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice place!

    Reviewed by Dreamer282895() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a nice adults only resort. A place to unwind and relax! The food is awesome and the bartenders are always ready to serve you and accommodate whatever you want In a drink. I would reccomend this resort!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Honeymoon

    Reviewed by kailagrant() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I have never been to Cancun before. We didn’t know much about traveling outside of the country at all. We stayed at this resort and absolutely loved it. We were treated like royalty before we even walked into the lobby. Silberio greeted us with a cold towel and a drink immediately. Fonzy, Carlos, Edith, Jose, Jesus, Fermin and Perfecto remembered our drinks within the first hour of meeting us and had them ready for us as soon as they saw us approaching the bar every day. They always made sure to keep the party alive at the bar and just loved being around everyone. Martin, Eli, Rosy, Itzy and Yair always turned up the party and made sure that everyone had a blast. They have scheduled activities throughout the day, like tequila volleyball, cooking classes, cocktail classes and more. Isidro brought us room service, as we had a romantic dinner in our room as a part of our package. He was super cool to talk to and ensured we had everything we needed. The waiters at all of the restaurants were amazing. Axcel and Benjamin were extremely nice. German from the lobby always had a smile on his face. Every time I saw Javier, he would be working in various areas willing to do whatever you needed. He never failed to make sure he greeted us when he saw us. I feel like I’m writing the same thing about everyone but it is all so true! By the time we left, the staff felt like family to us. They truly love what they do and are always smiling while doing it. We have met multiple couples and families who love Golden Parnassus so much, some have been coming for over 26 years, multiple times a year. The reason they love it so much is because of how wonderful the staff is. They truly make you feel comfortable and cared for. We even added a bunch of the staff on Facebook afterwards to keep in touch with them!

    Another great trip to the Golden Parnassus

    Reviewed by Zeimet(Maquoketa, Iowa) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our fifth trip to the Golden Parnassus. I can’t say enough about the great staff. Jose, Carlos, Jesus, Fonzy, Edith, Fermin, Johnny just to name a few. Every single person who works at the Golden Parnassus goes out of their way to ensure you have a wonder trip. The wait staff at every restaurant was terrific. The food was very good, the drinks were good, and our room was perfect with a wonderful ocean view. The staff is now family to us and we will go back again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Golden Parnassus staff make the visit special.

    Reviewed by jtzap1977() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel itself has rough patches. The made to order food at the Paradise restaurant is fantastic. The staff at the hotel are so friendly, helpful, kind and generous that each day we looked forward to getting to know them better. The beach was outstanding. If you are looking to stay somewhere in Cancun where the people make the visit, pick the Golden Parnassus.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Excellent

    Reviewed by MarieTravelingGirl(Delray Beach, Florida) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were a group of 33 friends and family and every single one of us had a fabulous stay at the Golden Parnassus! From the many restaurant choices, pool, beach areas, staff all excellent. Would recommend this hotel to others.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5