Loews Sapphire Falls Resort at Universal Orlando
Orlando 4.0
Overview
Step into paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds and the calming sounds of steel drums call you to ease into island time and let go. The open, curving beach area tempts with its palm trees and glistening pool. Caribbean-themed dining options offer delights for all. This relaxing getaway has the perfect balance of impressive amenities and comfortable mid-range rates. And there’s even a dedicated walking path that take you straight to Universal’s Volcano Bay. Best of all, each day the exclusive theme park benefits of being a Universal hotel guest are yours to enjoy.
- Early Park Admission† to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay one hour before the park opens (valid theme park admission required. Select attractions).
- Complimentary water taxis along picturesque waterways or shuttle buses to and from Universal Orlando Theme parks and Universal CityWalk, plus walking paths to make getting around Universal Orlando Resort fast and easy.
- Complimentary delivery of merchandise purchased throughout Universal Orlando Resort to your hotel
- Resort-wide charging privileges with your room key card
Check in
4 p.m.
Check out
11 a.m.
Rooms
1000
Inclusions
Rooms
- 2 queen beds
- No more than 5 guests in the room
- 2 queen beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Lagoon view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Lagoon view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Pool view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Pool view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini fridge
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 1 sofa bed
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Seating area
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 2 single beds
- No more than 5 guests in the room
- 1 king bed, and 2 single beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 2 bedrooms
- Themed décor
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 1 sofa bed
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Dining room
- Living room
- Wet bar
- Powder Room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
Amenities
- Elevators.
- Facilities for the hearing impaired.
- Facilities for the vision impaired.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children ages: 0 to 17
Type | Amenities | |
---|---|---|
Strong Water Tavern | Bar, Lobby bar | |
Drum Club Kantine | Bar, Pool bar |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
Internet
- In room wired
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Amatista Cookhouse™ | À la carte | Caribbean | Breakfast, Dinner, Lunch | |
New Dutch Trading Co. | Snack bar | American | Snacks | This venue may be closed or have reduced days of service during low season |
Strong Water Tavern | À la carte | American | Dinner, Lunch | |
Drhum Club Kantine | À la carte | American | Dinner, Lunch, Snacks |
- Rooms: 1000
- Floors: 8
- Suites: 83
- Built in: 2016
- Pets allowed
- Eco-friendly hotel
- Fitness centre: on site
Pools
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 1
- Water slides: Included
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking available ($)
- Shopping onsite
- Tour desk
- Valet parking available ($)
- Wedding facilities
Entrance
Strong Water Tavern
Amasita Cookhouse
Waterslide
Pool firepit
Lobby
Water taxi
Lagoon
Hospitality suite
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 5.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Beautiful and affordable resort
whimsical_n1 (Dublin, California) on Mar 13, 2024
I stayed at the hotel with family the lobby of the hotel is bright and airy. It has a tropical vibe and discreet Caribbean music is piped through the system. My checkout experience was extremely efficient and easy. It was also a lifesaver because we were able to check in early. The room itself had decorations of light blue and white, with a view overlooking the pool area. The noise from outdoors was not bad but I did hear the snoring of the person to the right of us. The room I chose had a shower and bath (which I feel is necessary after a long day of walking the parks). What you notice most about this hotel is the warmth of its staff, they consistently smile and give greetings and check in to see whether you need help. The bathrooms were clean if not small, and the water pressure was just above a trickle. For a room that sleeps up to 4-5 the bathroom configuration/size was a shocker. There is one sink with little to no counter space. The mirror was cool, it could be dimmed and brightened with a touch. There were also plenty of outlets for devices in the room and it also came with a refrigerator. We explored the resort a bit, the pool was consistently busy and did have kids' activities. The Jacuzzi we found was always overcrowded and we were never able to get in. One of the biggest pluses of this hotel is the option of taking the bus, boat, or walking to the parks. This is the primary reason I went to this hotel. One of the biggest drawbacks was the Sapphire Falls boat lines were always much longer than the other resorts so it was normal to have to wait for another vote. I visited the gift shop and it is fairly large and carries souvenirs, necessities, and swimsuits. There was also a coffee/breakfast and a sit-down restaurant downstairs that was not at all something to write about that I will review at a later time. For the nightly cost, location, and guest service, Sapphire Falls is definitely worth it. Universal is beginning to replace Disney as my resort area of choice.
Take the boat to the Park!
Traveler-LucyC (Atlanta, Georgia) on Mar 13, 2024
Truely the best thing about this resort is the transportation to the park! It's one of only four hotels that has a boat you can take directly to the center of City Walk - no long walk from the City Walk parking areas to get in. And while you still have to go through a metal detector to gain entrance to City Walk, each of the 4 hotels has their own detectors on the doc before you get aboard the boat so no long line. The full service restaturant Amatista Cookhouse is one of the better Loew's restaurants I have tried (see my other reviews on The Royal Pacific and Cabanna Bay), I would highly recommend it for breakfast or for an afternoon cocktail at the bar. The room decor is a little cheesey, though I have to say I quite like the floor tiles and barn door in the bathroom. The bed was a litlle too firm for my taste but adequate. There is one aminitey that is missing from Sapphire Falls you should be aware of, unlike the other 3 resorts with boat transportation (Royal Pacific, Hard Rock and Portofino Bay), a stay at Sapphire Falls does not not include free Universal Express Unlimited access. Our stay was during the off season and mid week so I don't think it really would have saved us much time at all, but on a weekend it could make a real difference in how much time you spend waiting in line for a ride. Would I stay there again? Yes I would, though during the busier times of the year I would probably go for one of the other 3 for the Univeral Express pass.
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