Iberostar Playa Alameda

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4407 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful grounds, great people

    Reviewed by nickdl91() on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just got back from a 5 day stay at Iberostar Playa Alameda. Since we were there for such a short period of time, we didn't do any excursions and stayed on the resort. Luckily, there was lots to do - Charlie and the entertainment team do a great job of hosting events. We did rum and cigar tasting and pairing, cocktail mixing, dancing, and much more. The fresh-grilled meat and sausages by the beach during lunch was a favourite daily activity. The grounds and beach were incredibly well maintained. For the most part, the staff were also incredibly kind. One thing that was a bit frustrating was that many people would put things on beach and pool chairs to reserve them and leave for hours at a time. If you come here, please be kind and take your stuff with you when you leave! The room itself was fairly muggy - I'd recommend leaving the AC on for as long as possible, otherwise the moisture will make your clothes smell a bit funky. Our "king" bed was two twin beds pushed together. My girlfriend had some trouble sleeping while we were there because of this. There was also a piece of glass on the floor when we first came in and the balcony door was broken. However, the rooms are fine if you're just using them to sleep in at the end of the night and not spending your days there. Overall this was a great place to stay, even if the rooms were somewhat lacking.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    do not recommend

    Reviewed by Marco C() on Feb 26, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    do not recommend.. toilets near pool and near beach dirty & missing toilet paper. beach ok but could be cleaner, not enough chairs. food was average, buffet was always the same, no variety. some personnel were great some others didn't care. bad experience.pillow covers and sheets were clean, but stains on bed covers and pillows. smelly room, had to request another room. air conditioning was dirty.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-2

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-2

    Deficit of sunbeds in Playa Alameda

    Reviewed by 49vladis(London, United Kingdom) on Feb 25, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Today is our first day in Playa Alameda. Everything is good: the room, bars & restraunts, animation, except for sunbeds on the beach. We came to the beach at 10am and all sunbeds were occupied. We asked the caretaker to help us somehow. Usually there should be a pile of spare sunbeds on the beach. But here the caretaker told us indifferently that he can do nothing for us, he has no more sunbeds and advised us to go to the swimming pool and to bring sunbeds from there by ourselves. We were a little bit surprised because we believed that there should be sunbeds on the beach for all guests in 4 star hotel. Leastways, we believed that the beach caretaker should bring sunbeds for us from the pool by himselve. So, we decided to talk to the hotel manager. We came to the reception and inquired the manager. We described the problem to the manager, but she told us that she can do nothing for us. She said that the hotel is going to buy more sunbeds in future, but right now they have limited amount of sunbeds. She said that her hands are tied and that's all. We are very disappointed with such indifferent and unsolicitous attitude to the clients in 4 star resort.

    Vacation 2020

    Reviewed by X215PBemmac() on Feb 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff and food were amazing here. So friendly and welcoming. The buffet and snack bar has great food for breakfast lunch and dinner. The rooms need a little bit of work however air conditioning and power outlets are provided so felt very much like home. Will definitely come back for a future visit.

    Amazing staff and atmosphere

    Reviewed by breannaleighm() on Feb 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff are absolutely amazing! They ensure you are happy and they themselves are very caring. The resort is easy to get around and has a lot of accommodations! The rooms could use a bit of work and I know they are in the process of updating it. I highly recommend a tropical view room! Food is delicious and has multiple options. Really hope to come back again!