Fairmont Scottsdale Princess

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4218 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fun in the hot sun

    Reviewed by Michaela D() on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just an awesome place to be. Never thought 102 is fun, but it is at the Princess! Everything you need is here. Tonight there were fireworks. The grounds are impeccable-there is even a fragrant garden.

    Little vacation

    Reviewed by gi0acchinam(Scottsdale, Arizona) on Jun 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you are coming to Scottsdale, Arizona It is a must to stay at this location the princess fairmont hotel, everyone here are so pleasant, the rooms are beautiful and big, they have 4 pools wonderful for families or just adults so big! Me and my daughter and family Stayed at the casita, The service was impeccable, every one asking if we needed anything if we where ok Starting from Thomas the director to Kelly at the front desk and others, Concierge Justin, Allen at the ironwood restaurant, it couldn’t have been better! Love this place I will definitely return again I will give five stars for everything! Very happy! Thank you everyone!

    Great Family Vacation!

    Reviewed by Mary B() on Jun 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the princess over Memorial Day weekend, my family and I had a wonderful time! The rooms were beautiful, very modern and everything was clean and well put together. One of my favorite parts was instant hot water, haha! The staff was the best part of this resort, completely wonderful! It was a little busy for my preference but everyone made sure we were well taken care of. Specifically Zoey and Brandon at east pool were absolutely wonderful, attentive and so kind. Jake also helped us arrange our chairs and catered to our family to make sure we were well shaded and comfortable. Overall one of my favorite trips! We will definitely be back!

    Incredible Service and a fun filled stay!

    Reviewed by 2travelingshoes(arizona) on Jun 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I can't say this enough - every person I met who worked at this hotel was OUTSTANDING! It was literally the best customer service I have ever seen! I wish I had gotten everyone's names because they ALL deserve a shout out and it's clear the guest experience is really valued at this hotel. From the moment we checked in to the moment we left - we felt so cared for. We went to happy hour at Toro and our server there - who was a Dad of two - actually knelt down and talked to my son multiple times. And when the hamburger was "too big boy" for him, he promptly brought out a PBJ sandwich. He was INCREDIBLE. Then there was a gentlemen who happened to be in the hallway providing fresh towels to guest rooms and such. He also went out of his way to ask us if we had everything we needed. When we said we did, he gave my son a couple candies from a candy bag he had stashed in his cart. My son was clearly thrilled. Then there was the gentleman at the Ironwood Kitchen this morning - when I asked him if the morning glory sandwich had meat in it - he said yes and immediately offered to make one without meat (I didn't even have to ask). He then went out of his way to bring it over to my table so I didn't have to wait! And then there was Nathan who was outside of the pool today - he was greeting every single guest and going out of his way to make sure everyone had everything. And Yu - who was on top of the slides today. She took it upon herself to wave at me each time my son was headed down the slide because I was waiting in the pool below. These might all sound like little things but they all added up in a very big way that really shaped our experience. I couldn't think of a better staff! Kudos to the entire Fairmount Princess team! And beyond that - it was non-stop fun for the whole family, amazing food everywhere we ate and plenty of time to relax! We'll definitely be back.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Amazing!

    Reviewed by Ciera R() on Jun 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just had our annual girls trip and chose to stay at the Scottsdale Princess. Everything about our stay was perfect! Brittanie helped us check in and was so kind to allow us an early check in. She mentioned if the room wasn’t ready we would be able to spend time at one of the many pools on the grounds until it would have been ready. Brittanie was knowledgable and able to answer all of our questions. When we went to head to our room, they offered us a golf cart to take all of our belongings to the room. The service was impeccable! All of the ladies can’t stop talking about what a great time they had and can not wait to go back!

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