Sandals Barbados

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4086 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    BEST SERVICE

    Reviewed by ProfClemons(Harker Heights, Texas) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our third Sandals and were not disappointed. You have to use the butler service. Joshua, Shanice, and Shakira were above amazing and catered to our every need. We will defiantly be back. Everyday they either had bubble baths set up, reserved two chairs at our favorite pool (infinity pool), had drinks ready, made special drinks to cater to our taste. Nothing we asked was denied. I have to say they have been the best butlers we have ever had at all of our stays. The food was great (my favorite Bombay-Butter Chicken). Everywhere you went the staff was friendly and willing to service. Prof. Trevor Marshal was our tour guide on the Historical Excursion and he was beyond knowledgeable of the history of Barbados, I learned so much and love the culture. The entertainments was great and the Showtime staff were great and beyond friendly as well. Housekeeping did their thing...they even folded my husbands clothes that he left on the floor........Overall, Josh, Shakira, and Shanice made our 26th anniversary amazing with cakes and champagne....we must have them again when we come back.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Not 5 star

    Reviewed by Pandora S() on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Going into the trip I was super hopeful and excited for the advertised '5 star experience'. Unfortunately, this hotel is far from 5 stars. For the price, they really need to make big changes. Biggest issues below: - Unfriendly staff- It's not fair to put all staff in this bucket as some truly have a great attitude but unfortunately, over half of the staff we dealt with were rude, lazy, unfriendly and seemed like they didn't want to be there. I would often be scared to ask for a drink as the bartender would give me a death stare. One day we went bowling and were given socks, the next day the lady told us off for not bringing socks and sent us to our room to get some.. when we came back I questioned why yesterday we were given them and she told me that she didn't want to go to the back to get them. I went to book a treatment at the spa and the lady actually seemed annoyed when I asked her a question about what time I could book it in. Went to the gift store and when I went to pay I got asked the room number.. the three ladies on the checkout had a full blown conversation in front of me which I usually wouldn't mind but they had to re-do my checkout three times as they kept getting distracted and got my room number wrong. They just burst out laughing for making the same mistake so many times. Unfortunately,the staff here are not trained to offer 5 star service. They are super lazy. - Food is average. Breakfast and lunch are terrible. The best restaurants are only open for dinner. We would have preferred to not have all inclusive and paid for good food at every meals which would have been the same cost but better quality. - Inconsistent service- One day the housekeeper left no towles, next day there was food tossed in our sink, another day they broke my makeup.. it was a different surprise every day. One night you would have great service and another night they would forget to bring you your drink. On a positive note, some of the dinner restaurants have great food, the level 6 terrace is lovely and the drinks were great. If you can get a super cheap deal, consider it but don't pay thousands of dollars to come here- it's not worth it at all!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-2

    Sandals Never Disappoints

    Reviewed by Dawn196642425(Macomb, Michigan) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our 11th Sandals resort. We loved each one. Sandals Barbados was amazing, beautiful and so much fun!!! All of the workers were incredible, attentive and friendly. Special shout out to Jack, manager from The Merry Monkey. Such a great, friendly, attentive guy - ask him to teach you how to play snooker. Special bartenders include Sherice and her team at the SB swim-up pool bar, like Terrica. Also, Ramone, at the piano bar was amazing. All of the bartenders were attentive and each one had their own special drink they would make for you, if you weren't sure what you wanted. The pools were beautiful!! We never had a problem getting a chair at any of them. The grounds were gorgeous and well-maintained. The food was delicious and all of our wait staff were friendly and on top of things, especially Stacey at Butch's Chophouse on the SB side. We had so much fun at the four piano sing-a-longs that we went to. We had a different piano player every night and they were all fun and fantastic. The piano playing was amazing and all knew how to get the crowd involved (Dale, Alex, Ashley/Dario, and Allen Shepperd). The included snorkeling was so neat because it was like an excursion. We got to leave the resort and we swam with turtles and saw shipwrecks. The beach was beautiful! There was seaweed at the beginning of the trip but it did not ruin the beach for us and they were always on top of it. It was gone by the end of the trip. This was one of our favorites,but I say that after each trip to Sandals because each resort has something different and fun about it. Everyone works so hard and it is so appreciated!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Excellent hotel and resort 6* in my eyes!

    Reviewed by claremX3005VX(Birtley, United Kingdom) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent standards from beginning to end. Nothing is too much to ask. The quality of food and service is the best I have ever came across. The drinks variety is beyond words, there is every drink you can imagine, even beers from around the world. The staff are so happy to be part of the sandals experience and do honestly give 100% the whole time you are at the resort. Excellent variety of pools with a wide range of activities if you want join in with the fun or just chill and relax in the Barbadian culture. Superb experience and already booked sandals St Lucia for next year (this was our first visit to sandals and definitely not our last).

    Exceptional Butler Service

    Reviewed by Jonboy8651() on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent our 50th anniversary as first timers at Sandals Barbados. We really enjoyed and appreciated the butler service they proved as part of our travel package. We had no friends or family there with us to help celebrate our special day. Our personal butlers Sasha, Sharlene, and Petrona treated us like family, including treating us to a private celebratory lunch. Their commitment to seeing that our special day and our entire stay at Sandals was the best vacation we have had was much appreciated.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

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