Overview
Step into paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds and the calming sounds of steel drums call you to ease into island time and let go. The open, curving beach area tempts with its palm trees and glistening pool. Caribbean-themed dining options offer delights for all. This relaxing getaway has the perfect balance of impressive amenities and comfortable mid-range rates. And there’s even a dedicated walking path that take you straight to Universal’s Volcano Bay. Best of all, each day the exclusive theme park benefits of being a Universal hotel guest are yours to enjoy.
- Early Park Admission† to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay one hour before the park opens (valid theme park admission required. Select attractions).
- Complimentary water taxis along picturesque waterways or shuttle buses to and from Universal Orlando Theme parks and Universal CityWalk, plus walking paths to make getting around Universal Orlando Resort fast and easy.
- Complimentary delivery of merchandise purchased throughout Universal Orlando Resort to your hotel
- Resort-wide charging privileges with your room key card
Check in
4 p.m.
Check out
11 a.m.
Rooms
1000
Inclusions
Rooms
- 2 queen beds
- No more than 5 guests in the room
- 2 queen beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 2 queen beds
- Lagoon view
- No more than 5 guests in the room
- 2 queen beds
- Lagoon view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 2 queen beds
- Pool view
- No more than 5 guests in the room
- 2 queen beds
- Pool view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Mini fridge
- Smoke-free
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 1 sofa bed
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Seating area
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
- 1 king bed, and 2 single beds
- No more than 5 guests in the room
- 1 king bed, and 2 single beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- 2 bedrooms
- Themed décor
- 24 hour room service ($)
- A/C
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- Mini-fridge
Amenities
Entrance
Strong Water Tavern
Amasita Cookhouse
Waterslide
Pool firepit
Lobby
Water taxi
Lagoon
Hospitality suite
Location
Reviews
Amazing holiday at Sapphire Falls hotel Orlando
katiewatkins2019 on Apr 27, 2024
Wow what a lovely hotel. We have stayed here for 2 weeks and nothing is too much trouble for the staff. From check-in to check out everything ran pretty smoothly. Apart from that I had already paid for the hotel prior to arriving and they tried to take the room payment again during our stay. This was quickly rectified at reception and we had no other issues during our stay. We stayed in a King Suite which was great as it meant we had a lounge area to chill out in when we came back from exploring Orlando. The room was nicely decorated and kept very clean everyday by the housekeepers. The food in the restaurant at the hotel was fresh, you could eat buffet style or a la carte for breakfast. But expect to pay Universal prices plus tipping it's not a cheap meal but then if you are hungry it is all you can eat buffet so swings and roundabouts. There is a water taxi from the hitel in to city walk where there are shops and dining places , you can also walk in to the parks from here. We walked from the hotel a couple of times to city walk which is a pleasant 20min walk away. We didn't use the pool whilst we were here but it looked really good. Also onsite is a gym, a games room, a bar that opens at 4pm in the afternoon that also serves tapas style cuisine. There is a Universal shop and takeaway coffee shop. On each level of the hitel there is an ice room where you can go and fill a bucket of ice and take it back to your room for your drinks. Todd in the Strong Water bar was especially helpful and so were the guys that helped us with our luggage. I am sorry I forgot their names. The housekeepers were very polite each day and did such a great job of keeping our room clean it would be rude not to mention them here too. We used the laundry service at the hotel, although it is pricey it took the hassle out of trying to find somewhere to get laundry done or buying more clothes lol. All in all we had a very busy but wonderful holiday at this resort. I would highly recommend it if you are planning to visit Universal Studios especially. To get to Disney it cost anywhere between $20 and $60 each way using Uber depending on the time of day we were travelling. We will definitely be back Sapphire Falls! Thank you.
Service was great, though long walks for conference attendees
Jamie H (Honolulu, Hawaii) on Apr 23, 2024
Know if you are staying for business, business travels "placed far from the elevators" means you might be walking extra steps to get to the convention center. Definitely ask to be as close to the convention center as possible - Tower 3 is recommended. The gym does not open until 5am and in Tower 3 is easiest to get to. What does work out great is the service - Jose in Housekeeping working Tower 2 was beyond service and expectations. He helped out without asking and made sure I was having a good time.
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