Hotel Xcaret Mexico
Riviera Maya 5.0
Overview
Enjoy this natural hideaway framed by the Caribbean Sea and the mystical jungle of the Riviera Maya. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.
Experience 'The Best of Mexico included' at this AAA Five Diamond Awarded property.
Unlimited access to all the parks and tours of Experiencias Xcaret, along with the food plan offered by each one of them. We also provide roundtrip transportation from & to all Xcaret parks & tours: Xcaret, Xplor and Xplor Fuego: These parks don't require a reservation.
Xenses*, Xavage, Xoximilco, Xel-Há, Xenotes, Xichen Deluxe with a fee of $33.00 USD (subject to change) and Xcaret Xailing Roundtrip Ferry to Isla Mujeres & Xunset Catamaran. Let our concierge take care of the reservation and transportation, you just enjoy it.
*This park does not have a restaurant and does not include meals or drinks.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
900
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited access and transportation to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, Xenotes and Xichén Tours.
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with shower only
- Jetted tub
- Pillow menu
- Seating area
- Hydrotherapy circuit at Muluk Spa and Wellness
- 15 minute reflexology massage (subject to availability)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- cfm.hotel-room-specific-includes.butler-service
- Jetted tub
- Pillow menu
- Seating area
- Exclusive access to the roof top with a private pool (Exclusive for Casa Fuego)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, and 1 sofa bed
- River
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- River
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Kids Club
- Teen Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Pool Bar | Bar, Pool bar, Swim-up bar | |
Trajinera Swim Up Bar | Bar, Swim-up bar | |
Cantina Los Faroles | Bar, Wine/martini bar | Food options available, Live music |
Rooftop Bar Fuego | Bar, Pool bar | Food options available, Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
HA' | À la carte | Mexican | Dinner | ($), Adults only, Dress code, Reservations required |
La Trajinera | Buffet | International | Dinner, Lunch | |
Cantina Los Faroles | À la carte | Grill/steak house, Mexican | Dinner | Dress code |
Chibali | Buffet, Snack bar | International | All day dining | |
Teatro del Rio | À la carte | International, Dinner Show | Dinner | Dress code, Reservations required |
Xin-Gao | À la carte | Asian, Sushi | Dinner | Reservations required |
Las Playas | À la carte | Caribbean, Mediterranean | Dinner, Lunch | |
Las Cuevas | À la carte | Mexican | Dinner | This venue may be closed or have reduced days of service during low season |
Mercado de la Merced | Buffet | Mexican | All day dining |
- Rooms: 900
- Eco-friendly hotel
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Yoga
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 11
- Kids pools: 1
Water sports
- Non-motorized watersports: on site
Other sports
- Hiking: on site
- Tennis courts: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Jungle Trails
- Business centre
- Catholic wedding chapel available ($)
- Concierge
- Giftshop available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
Inlet
Inlet
Inlet
Inlet
Inlet
Gym
Kids Club
Kids/Family Club
Kids/Family Club
Chibali Restaurant
Ha Restaurant
Ha Restaurant
Mercado de la Merced
Mercado de la Merced
Trajinera Restaurant
Trajinera Restaurant
Trajinera Restaurant
Las Cuevas
Las Cuevas
Las Playas
Las Playas
Lobby Bar
Lobby Bar
Cantina Los Faroles
Cantina Los Faroles
Pool Bar
Fuego Restaurant
Fuego Restaurant
Xin Gao Restaurant
River
River
Spa
Spa
Teatro del Rio
Teatro del Rio
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 5.0
-
Service 4.5
-
Value 4.5
No compren la membresía, no vale la pena, solo vayan a disfrutar el hotel.
Alvaro S on Apr 27, 2024
Being a member doesn’t give you any benefits. There is a great sales team that promise you a lot of things during your first trip, but on your second trip you regret paying for the membership. Service and food are great, but every benefit you could get as regular guest you would get as member, so don’t expect anything different. That’s why I say, don’t waste your money on the membership. I’m trying to sell my membership to see if I’m able to recover some of the money lost. / Los beneficios de ser miembros son nulos. No siquiera nos dieron el cuarto que pedimos cuando reservamos. El servicio y comida del hotel son buenos, pero no vale la pena la membresía. Lamentable el servicio en Concierge No resuelven los problemas Prometen cosas y cada segundo haciendo el check in cero sentido común y cero servicio al cliente. En este momento me encuentro buscando vender la membresía para no pasar por estos corajes.
Amazing stay
jeanne g on Apr 27, 2024
This was my second visit to the property, and it was just as amazing as last year! The service is TOPS- special accolades to Carolina Gonzalez and Adriana Garrido who went above and beyond to make sure I had all I needed every day. Beyond that, the rooms, the food, the pools, the walking/running trails, the view from the top of the chapel pyramid make this an incredible stay. The parks are the major bonus!
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