Universal's Loews Portofino Bay Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6826 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Express pass + water taxi increased value

    Reviewed by tepirby(Austin, Texas) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel was fine enough. Rooms were large and clean. The staff was all very nice and eager to help. There is also a nice pool with a sand beach and a slide, which was great for kids (and waiters serving adult beverages which was great for a tired mom!) after a day at Universal. This is the furthest away of the various on-site resorts (about a one mile walk) but the water taxi was great and we never had a wait. Decor/theme was kinda bland and restaurants were over-priced but that’s no different than any other food at Universal! I would definitely stay here again...or if not I would definitely pick another Loews property because the Express Pass that comes automatically with your room is beyond worth it!!

    Amazing hotel ...

    Reviewed by MissBroxi(Blackpool, United Kingdom) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed for just one night to secure fast passes to Universal Parks. Next time I’d definitely stay longer, beautiful hotel. Lovely staff, boat transfer to city walk is a lovely way to start the day. Check in was simple, luggage hold took cases seamlessly and fast pass issued promptly. Double Rooms are comfortable but not huge, not sure if what 4 people in them for 2 weeks Definitely recommend.

    Portifi-NO Bay

    Reviewed by modernclassic(San Jose, California) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My family and I are currently staying at the Loews Portifino Bay Resort at Universal Orlando. The rainy weather is forcing us to stay at the hotel more than we usually would. Although, I am pleased overall with service received by the staff, the facilities themselves are extremely worn and tired. The carpets in the rooms and common areas are shabby. There are holes in the walls, the bathroom tiles are unclean/old/dingy etc. I could go on. Overall, I am disappointed in having spent the money for the Top Tier hotel at Universal for the facilities to be so unwanting. I would not recommend this hotel and will not be staying again.

    Nice, but noisy in the middle of the day

    Reviewed by Go714691() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful and very clean. Staff was wonderful. The only complaint was the renovation of other rooms. Could not relax in the middle of the day in my hotel room for the beating and banging of chipping up tile in the other rooms.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

    Loews Portofino Bay Hotel , why stay anywhere else ?

    Reviewed by Richard R(Maryland) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our 4 night / 5 day stay at Loews Portofino Bay Hotel was perfect. Our trip was planned with the goal of enjoying the Universal parks with the kids (8 & 12) , and it went off as planned ! The hotel is great, and the water taxi is a plus ! Express Pass to the rides is a must , and is included with the package !! This is our 2nd trip and stay at this hotel, and we wouldn't stay anywhere else !

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4