Buffalo Mountain Lodge

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2206 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Home away from home

    Reviewed by Ashlee-eunice(Edmonton, Canada) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family wanted a cabin with all the amenities that a hotel would have. We got just that and then some. We ordered breakfast each morning and dinner in the night, the meals were exceptional. It was the perfect getaway. We will definitely be going back sometime soon,I strongly recommend staying the weekend, during covid it was seriously the safest place to stay ??

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Cozy pet friendly getaway

    Reviewed by mylene001(Calgary, Canada) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We've stayed 2 nights with our dog and loved the place! The food was great and hot when delivered to our room. We're really enjoyed the fireplace and free wood provided each day. Welcoming and friendly staff. 20 minutes’ walk to downtown Banff is really convenient if you have a dog. We'll definitely book again with Buffalo Mountain Lodge.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Worst stay I have ever had in our 16 years of travelling to Banff

    Reviewed by Traveler53804() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Well we have stayed at this hotel many times in the past and it has always been a great stay and the staff are super friendly but this time was a little different. The staff were still very nice but the room we were given was just so dirty. There were spider webs abs spiders in the room. There were black handprints all over the walls with damage to some walls. The bathroom sink was clogged and there was dirt and mild in the bathroom. I have to say in all the years, I have never stayed in such a poor room. Very disappointing

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Cozy mountain stay

    Reviewed by lburchell375() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful property with an inviting atmosphere. Loved the wood burning fireplaces and bathtub in the room. Breakfast in the room was delicious. I was surprised by some small damages (burn holes and wall damage) in the room though these did not effect our stay. We will be back.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Smoke Smell but Excellent Staff

    Reviewed by Jasper_n_Max(Edmonton, Canada) on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The staff were absolutely lovely. We knew there was renovations going on when we booked and weren't bothered by that at all. The hot tub was also lovely! Just make sure you book it in advance. We were surprised at the rooms...they felt dirty. The cups had ash on them (we did not use the in-room fireplace), there were smear, snot-like marks in the bathroom and the whole room had a strong smell of smoke. We knew there were fireplaces in the rooms and have stayed at other places with the same feature but this was uncomfortable. My family has asthma and both had to use medication while in the rooms. The restaurant breakfast was tasty. The grounds themselves are picturesque. The rooms just need better beds, cleaning and ventilation. Maybe we got unlucky with our room and maybe others are much cleaner but overall if they are all at this level, as much as we'd like to, with the smoke smell so strong, we just couldn't stay there again.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-5

    Value

    Value-3