Universal's Loews Portofino Bay Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6808 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Highly Recommended

    Reviewed by BabyCano(Dallas, Texas) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fun for both adults and kids. We have always had a great experience every time we have stayed at Portofino Bay. Hotel was clean, beds were comfortable, location was very convenient, and kids loved it.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great, but wrong room type

    Reviewed by ljs212() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I booked and paid for in advance a 2 queen bed room since I was staying with my niece. I know they always have the disclaimer about "availability", but I paid for a 2 queen bed room so we each could have our own bed. If they could not deliver on that and let me know before my stay, I would have stayed some where else. When you pay for something MONTHS ago and then the hotel cannot deliver on that, it is not great service. I would have given 5 stars if they had the right room. It is great hotel with even greater PEOPLE working there, but 2 stars for the mix up with rooms.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-2

    Amazing

    Reviewed by Melvintravis(Atlanta, Georgia) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Afeter miami we went to universal , we have a such a great time , this hotel has everything included , the boat taking you for free to the park , is amazing , defenitly a bit expensive ti hace breakfast but ok.

    Amazing

    Reviewed by ADolores(Lafayette, Indiana) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved our visit to Loews Portofino Bay Hotel. The hotel is huge and the whole setting is like being in Italy. So many great restaurants to visits and so much to do. The opera singers each evening were a real treat. Staff is very kind and courteous.

    Portofino in october

    Reviewed by kristinep43(Taylorsville, Utah) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Spent four nights at portofino. Room was clean, loved king sized bed, generous bathroom space. Loved the convenience of the water taxi and the walking path to the parks. Express path helps justify the room cost

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4