Villa del Palmar Beach Resort & Spa Puerto Vallarta
What to expect (based on 4010 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Can anything be worse?
Reviewed by dshum2(Vancouver, Canada) on Oct 21, 2019
Booked a trip to celebrate 25th wedding anniversary. We booked it 8 months ahead and gave details on special event. Showed up to a construction zone. Hotel first tried to downgrade us to a lesser room, then tried to up sell Us another room to get a room with a single bed. Ended up on main floor corner room with two smaller beds. Broken tiles on the floor and tub. Trip to remember. Hotel is not a luxury resort. Resort is old and tired. Management has no idea how to treat people right. Could not even get change for a 1000 pesos note at their currency counter. Told to try else where. I would not recommend anyone to the resort. If I could, I would have left and gone home as they tried really hard to ruin our special week. Lemonade. Some of the staff were pleasant.
Great Servers
Reviewed by tonydC9441HK(Puerto Vallarta, Mexico) on Oct 20, 2019
We go to many different places when staying in puerta Vallerta at Villa Del Palmar. On Sunday night we thought to try the Prime Rib Dinner there. The meal was excellent but the service was the best. Emiliano and Gildardo made the meal special and made the decision to go back again easy.
Employee with a Smile
Reviewed by Cynthia F(Pittsburgh) on Oct 20, 2019
As we sat by the pool on a daily basses, the waiters and waitress were marvelous. Thank you to Isabel for taking the time to care for us. She was there for all our drinks but also for serving us snacks and lunch. Yes, we got so lazy that we didn’t bother to walk down to a restaurant. Wonder people.
Individual ratings:
Location
Service
Wonderful time
Reviewed by Theresa G() on Oct 16, 2019
We enjoyed our stay. The food is very flavorful. The room is very nice and clean. Ignacio at the pool was fun. We enjoyed our volleyball time immensely. The kayaking was great. The beach is beautiful. Looking forward to Rhythms of the Night tonight.
Vacation
Reviewed by Agneseitner1() on Oct 15, 2019
The service is perfect the staff are really helpful and kind I loved ever single moment of it. I highly advice everybody to come visit this marvellous hotel where there’s a lot to do for the hole family. The activities staff where the best including Monse. The staff around the pool where top notch with everything from the drinks, food and atención they give where they make you feel comfortable, very welcoming and well at home. I will most definitely be returning every year for the same reason that I absolutely loved it. Special thanks to Ignacio the pool concierge who always put in the extra mile to have everything in order and making everyone happy in and around the pool area. Thanks to all of the staff in Villa de Palmar where the your vacation combine with paradise and harmony
Individual ratings:
Location
Service
Value
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- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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