Palm Mountain Resort and Spa

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 654 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Perfect location!!.

    Reviewed by dodi66(Reno, Nevada) on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed our stay here in a pool front king suite. The staff was friendly and helpful, the grounds very nice (the smell of jasmine was wonderful!!) , and the room was very clean and spacious. The location, for us, was the clincher and we booked again for next year! Hotel is one block off Palm Canyon Drive and it's many great restaurants and a few shops. The weather was a bit wet so we didn't get to experience the pool area, but it looked very nice and inviting. We had 3 rooms for our group, and 1 of the rooms needed some maintenance but our room was very good. I would recommend this place to anyone looking for a very convenient location and a comfortable stay!!

    Amazing Hotel

    Reviewed by Boozybitch246() on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Okay so this hotel is a 5 minute walk from the most popular street in Palm Springs, where everything is happening. The beds were ultra comfortable, the air conditioning was working and the water pressure in the showers were everything you dream of! We had a beautiful view of the pool which was just steps out of our balcony. The staff was very tentative!! I highly recommend this lovely hotel!

    Dissappointing, to say the least.

    Reviewed by 461hala(Phoenix, United States) on Mar 11, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Very, very disappointed is best summation of our experience. Location is in heart of Palm Springs, which may be the only positive remark. Here is our list of issues. Price is excessively high for what you get. Room furnishings are very beat up and cheap, if not mid-1970sih. WiFi was intermittent, at best, even when reset by staff. Adjacent room noise is excessive and will wake you up at night. In room AC unit will wake you every time it cycles on/off. Bathroom had redone counter, but old fixtures, in bad shape. Tub very shabby. Exterior of property looks nice and lobby area recently renovated, which makes even worse, the sad condition of the rooms (verified by our friends staying at same property). Distinctly NOT value for money. Location only goes so far in the value formula!

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-2

    Awesome Location. No Car Needed. Great Pool Deck.

    Reviewed by rocketman000(Kamloops, Canada) on Mar 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I first stayed here in 1994. Yes, 1994. the year of the big earthquake. anyways, the place has been all re-done. the big plus on this place is the huge Pool Deck, and the Location. Walking distance to " the strip " . Bus is super close. .50 cents My room was on the gound floor, to the rear of the hotel. Nice and quiet. Nice staff. Nice BIG rooms. Nice bed. Nice linen. The grounds are very nice and lovely. Did not try the Hot Tub, but it looked very inviting. The Lobby has a little snack shop. Wifi was a bit hit and miss in my room....not sure why..... Ruby's Diner is really the only place to get Breakfast. I would stay here again. ( not very far from the airport either ) .

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great pool, wonderful location, lots of grapefruits

    Reviewed by CaliforniaWendy(San Francisco, California) on Mar 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here 20 years ago and came back to try again. Still quite nice,with a patio room that has gas fire to sit beside. They shouldn’t charge $2.00 for coffee— it gives a bad feeling. The gardeners and cleaning staff are friendly- actually friendlier than the office staff. One word of caution— beware of the hornets by the pool. I got a very bad bite or sting on my foot