Kore Tulum Retreat and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1773 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great staff, great resort and spa, great location!

    Reviewed by Wanderer16888544145(Pico Rivera, California) on Dec 09, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff was extremely friendly and helpful, our room was way more than what we expected. Even though there isn't beach access they offer a free taxi ride everyday, to and from the hotel to the beach club that's about a 4 min drive. The food was pretty good, some of the meat was a little salty but for the most part there is a variety of options and was always fresh. I wasn't too happy with room service, food arrived almost cold the 2 times we ordered. Drinks were great, pool was great, the views were beautiful!I had a 30 min massage at the spa and it was soooo relaxing. The woman who worked on my back felt like she had 5 hands, lol it was amazing. The spa decor and vibe was so beautiful and peaceful. They also let me come back to use the sauna for free since I purchased a service which was a nice complimentary add on. I read that others had problems with warm water for showers but our room actually had HOT water which was awesome (we were in Villa 1). We did meet a couple who told us their room had lukewarm shower water. Overall it was a beautiful experience and I would definitely stay here again!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Cecilia is the best!

    Reviewed by Anna N() on Dec 08, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The staff is wonderful. They make you feel comfortable and relaxed. Just what a vacation should be. Cecilia was the perfect example of that. She was attentive and made sure you had anything you needed while splashing around at the pool. It was a safe resort with a beautiful view. Good location between the town and the sights.

    Perfect location!

    Reviewed by martyd749(New York City, New York) on Dec 08, 2018

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Had a wonderful stay at Kore, Food was very good and also loved the room service option that was included in the all inclusive option. The staff was very helpful, lovely and pleasant. The only reason I didn't give it a 5 rating was because of the unreliable bicycles - ours midway through a one hour bike ride chain came off (with 2 different bikes), thank goodness the friendly locals were so gracious in helping "tune-up" our bike and get us on our merry way. I would stay here again, happy with the outcome.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful resort

    Reviewed by Tourist30368779523(Merrillville, Indiana) on Dec 04, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The overall preoperty is beautiful, the staff was wonderful. It would be nice if they also did a once a day Van to the ruins. The food at the restaurants was great. We will definitely be visiting again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautify property, great amenities, great location, friendly staff

    Reviewed by Getaway26453347519(Redondo Beach, California) on Dec 03, 2018

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I highly recommend this hotel as it's located close to the main street with bars, restaurants, and shops, the hotel itself is beautiful, the food is pretty good (some things weren't great), the pool & views are amazing, rooms are very spacious & have everything you'd need, and most the staff were great. Overall we had a great time staying there!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

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