Barceló Ixtapa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4879 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fantastic !!!

    Reviewed by Rubie007(Camarillo, California) on Sep 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the best experience! The food was fantastic, the bar , the entertainment phenomenal the vibe was on point !! All the staff was friendly and helpful. We plan to visit again in 2020 with a bigger group !!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Beautiful place with oustanding service.

    Reviewed by Relax249293() on Sep 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I celebrated my 30th weding aniversary with my whole family in Barceló Ixtapa and everybody felt welcome, attended, and have fun. Food is excellent, rooms are clean and comfortable, staff friendly . The only negative that I can say that matresses are very hard and the service by the beach is not very frequent.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Mixed feelings

    Reviewed by mariagml(Tampico Tamaulipas ) on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Good location , nice beach, breakfast good, snack’s bar poor organization,dinner quality average. staff were not prepared for full hotel capacity, nevertheless they were fairly attentive, clean rooms but the hotel in general requires a renovation

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    All Inclusive = FUN

    Reviewed by ItsmeeeGlo() on Sep 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited Ixtapa, Guerrero for the very first time from Aug. 30 to Sept. 2. My husband and I were celebrating our 10th wedding anniversary and I must say we enjoyed our stay. We got a regular hotel room because we figured we wouldn’t even be in our room the whole day BUT when checking in we got upgraded from street view to ocean view for free!! Thank you so much for that. The all inclusive includes a mini fridge with two waters, two juice boxes, beer cans, two bottled sodas, and peanuts. I might be forgetting what else but it gets replenished once a day for free. There’s a few buffers and they’re all included for free. There’s a snack bar by the pool they have nachos, ice cream and bunch of other food. The bar pool is also located right there so it’s really easy to be in the pool and enjoy a lot of free drinks which are already included. There’s three restaurants that you can attend ONCE for every 3 night stay. They are by reservation only and if you want Italian food please dress formal since it’s strictly enforced if not you’ll have to eat in the terrace which is still very nice! My husband and I made reservations at the concierge office (it’s located to the right when entering the hotel lobby before the Barcelo shop) you must go in person starting at 9 am be on time or they run out of reservations for the day. In the concierge office we booked a boat that took us fishing. If you catch fish once you arrive to Playa Veradero they’ll cook it for you. If you don’t then food is already included once you arrive. You can go swimming in the beach or snorkeling which was really fun and such an amazing experience. If you want to do it on your own you can or you can pay an instructor 100 pesos ($5.50) to give you a private lesson. He also takes pictures with his waterproof camera so keep yours safe and dry, for about 200 pesos ($10) . On our way over to Playa Coral the boat conductor took us to see dolphins and sea turtles! He is very knowledgeable and I highly recommend it. You can get it cheaper if you go directly to muelle de Zihuatanejo and book it with the fishermen there but I felt super safe since they provided transportation to and from Barcelo and we were never left alone which is good for our first visit. They also have ATV tours, horseback riding, and direct boats to go snorkeling, and to Barra de Potosí. Staying all day at the resort and the beach which is only steps away is amazing but exploring Isla de IXTAPA and all they’re beaches like Playa la Ropa, Playa Linda, Playa las Gatas, and Playa Coral which is 1 of 4 beaches on the island is amazing. The fisherman told me there’s a beach next to Playa Coral which is for nudists but I’m not too sure it was empty when we passed by. Make sure to take bug repellent they will EAT your legs lol. Ask if they will do a release the turtles during your stay that was something really amazing to see. Stay hydrated! Wear lots of sunscreen since it’s always sunny and very humid you sweat uncontrollably but being in the pool and on the beach you cool down a lot. During the night you must go to Sanca Bar for a few drinks and live music. It’s a bit small but if you go all the way to the back you might find more open seats. I wish it was bigger though. Another fun thing to do is to go to Fiesta Mexicana night. They have a LOVELY show and AMAZING food. The best thing about this hotel is that customer services is a 10! I can’t complaint cause they were all very amazing employees and I never saw one worker be rude to any guest and I loved that. Have fun and enjoy!

    SEVEN WONDERFUL DAYS IN IXTAPA

    Reviewed by RJOSEPH7(Yorba Linda, California) on Sep 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just returned from a 7 day trip to Ixtapa and a stay at the Barcelo. We stayed in a Premium Level room and were very pleased with the level of service at the hotel. The staff was wonderful, especially the food and entertainment departments. A big thank you tot to Alejandro and Jose the Food and Beverage managers. A special thanks to Guadalupe our waitress at Kioto and La Fontana. Marco at the pool who handled the entertainment and water activities was wonderful. Their nightly entertainment was fabulous. Great singers and dancers. The best I have seen at any all inclusive resort in Mexico. The rooms were very comfortable and I understand the hotel will be undergoing a renovation in the next year which will make it even more enjoyable in the future. I highly recommend the Barcelo if you are traveling to Ixtapa.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5