Courtyard King Kamehameha's Kona Beach Hotel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3645 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good choice if you temper your expectation

    Reviewed by ccc362(Stamford, Connecticut) on Mar 01, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    stayed here for a few night exploring Kona and before heading home. The location is the main draw here as it's close to all main restaurants I wanted to visit + Kona brewery. it has decent pool/beach that was frequented by a lot of people (tourists and locals I think)- which had me hesitant to go myself given pandemic and all. the room itself was basic but nothing materially subpar. housekeeping was fast. view I think would be good if you have high fl ocean front but otherwise, it's hard to see anything. overall, I think the hotel was pretty good actually as a starting location or ending location for your Hawaii trip. the hotel itself may not be 5 star but it's in Hawaii and that probably is enough to put it over the edge (especially considering the price).

    Individual ratings:

    Location

    Location-5

    Service

    Service-4

    Value

    Value-5

    Excellent customer service

    Reviewed by Victoria B(Louisville, Kentucky) on Mar 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff at the front desk are very attentive to the needs/requests of the their guests. They are quick to acknowledge you and then make every effort to assist in whatever concerns you. Three of the employees, Elizabeth, Rena & Devin, were especially helpful in solving an issue related to check in/out times and parking pass. Thank you for making our stay pleasant and memorable.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Birthday/Anniversary/Family vacation

    Reviewed by bikellogg() on Feb 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    8yr/3yr sons. We were greeted by wonderful staff. Once in our room we were checked on via text to make sure everything was good in our room. Great area. No car needed. Everything is walking distance. The beach right in front of the hotel is wonderful for children. The water is calm so great for toddlers. The pool & bar are also a wonderful place to relax. Definitely the go to place for future Kona visits for my family & I. Definitely worth the price!

    Incredible Customer Service

    Reviewed by Coastal700184(Big Lake, Alaska) on Feb 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our son and wife are currently staying at this hotel enjoying a well needed, long overdue vacation from a rather tough year. They were put in a different room than they thought they booked. It was a complicated misunderstanding. However, the manager Matt and the resort personal representative Elizabeth stepped up, without question and moved them to an ocean view room. It’s not just the act of moving them but the warmth, caring and concern for their satisfaction that impressed all of us. They called and texted throughout the process to make sure they were happy and well cared for. I have traveled extensively domestically and internationally. I must say this Team at the Marriott King Kamehameha know customer service. Many thanks to Matt, Elizabeth snd Rena for making our family’s vacation an exceptional, memorial experience. Thank you Marriott for hiring this caliber of employees.

    The art collection not the hotel!

    Reviewed by raed452() on Jan 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great place to use the fancy duds you packed. Put on your resort wear and go in and see the art collection!! It is wonderful. Maybe 20 or 30 paintings in a lobby area with a time line of Hawaiian history. Worth putting on shoes for if you like art work. Be polite, smile, and say you would like to look at the paintings. The people at the front desk are very very nice. And the collection is stunning! It was recommended by the nice folks at the Lyman Museum in Hilo. And they were right, a fabulous collection of painting!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5