Residence Inn Palm Desert

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 416 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Serious value for yr money

    Reviewed by drdjrnl(Hoofddorp, The Netherlands) on Aug 26, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a serious good stay with this Residence Inn At check in already the positive feeling because of the warm welcome Nice upgrade but more important, a clean and well maintained room and bathroom Always pleasant to have their welcome snack and even free beer and wine. Very good rest in the good Marriott bed and a relaxed start of the day with a complete breakfast We enjoyed it at our terrace early morning A short swim at the also well maintained pool before we left for the next phase of our holiday Recommended!

    Reasonable 2-bedroom...

    Reviewed by Wsmarty(Corona, California) on Aug 06, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel was 2 levels , no elevators, in the heat would have been nice. Needs a few upgrades in room... couch & chair could be better in living area. 3 flat screen TVs. All worked well. Linens on beds very worn, bedspread was stained in master... but it was quiet and air conditioner was excellent! Shower was too high ... good for 7 foot person. Kitchen was equipped.. refrigerator, microwave, etc. breakfast was ok. Didn't use pool but noticed only a couple of umbrellas. Could be a problem in the heat. We would stay there again. Close to golf, I-10, and everything you need.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    NICE OLD SCHOOL 2level DECO RI

    Reviewed by kirinlenz(Santa Barbara, California) on Jul 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Marriott Titanium Member (Marriott does not allow reviews unless you receive a random survey) PROS: Well kept old style RI Casitas with ground floor and 2nd level units. NO ELEVATOR but did not affect me Staff is friendly snd efficient (Enrique) Nice size flat screens with internet channels Staff brought in mexican catering for Wed night mixer tacos! Good housekeeping service Grounds and pool area well kept I had a room that faced a large tree that provided shade Very large work out gym with top of line cardo snd weights even Bosu ball CONS: *Summer days are triple digits every day into night In Palm Springs due to Mother Nature * Hotel due for a renovation There is construction going on but not sure what they are doing. Pool was very busy on weekend but quiet during the week (did not go during day) Parking is VERY LIMITED even when there is not many guests. Some buildings have no parking . There are ZERO ELEVATORS so if you do not want to schlep luggage upstairs and maybe far from your room/ask where your unit will be and stay on ground floor. All handicap spots are located in front on 1 dedicated building which appeared empty/closed. Overall, this was a perfect hotel for me. I enjoyed my stay as my goal was a quiet place /attentive staff/with coffee served all day and nice Wed mixer food.

    Had a great week!

    Reviewed by randyy639(Medicine Hat, Canada) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the Residence Inn Palm Desert in the first week of July. Our room was on the second floor backing out to the golf course. It was perfect! All the dealings with hotel staff throughout the week were all positive. Our room was perfect all week and we would happily stay here again. The pool area was well maintained and the provided breakfast was good. My only suggestion would be to provide a room safe for your guests.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Barking dog

    Reviewed by 777robbm() on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Great location for Palm desert activities. Down side, room smells like cigarettes. The last straw was the barking dog in the room below us. The front desk refused to do anything about the issue. His statement was, "we are pet friendly", my reply is was are you customer friendly? We left the hotel and demanded our money back for the second night They obliged. Based on cigarette smell in room and barking dogs take precedence, not a good place to stay.