TripAdvisor Traveler Rating

We had the best experience! All of the staff were so helpful and we had great service! Irving in the morning at breakfast was great and so helpful too. Also the bartender Javier in El Tigre was so nice and gave great recommendations. Cristina made us feel so welcome too. We really love this hotel. It is so close to everything and is very clean and modern. Thank you for a great stay! Daniel and Alisha

The staffs are very friendly specially Irving. Always take care about customers and good service. Anytime when I need any help they are willing to help. Definitely recommend this hotel in Plaza del Carmen

The stay has been amazing. Very comfortable rooms, and the staff is amazing. Very welcoming and really helpful for us that speak only un poco de espanol. Irving in the restaurant is especially friendly and helpful, and we had some great conversations as he helped us fumble through our spotty spanish. The rooftop pool is beautiful, and didn't have a chance to eat upstairs in the restaurant, but room service was yummy on my first day when i really didnt want to go anywhere. Gracias por todos!

Great hotel in a fabulous location , close to the beach & lots of restaurants. Room is very spacious Breakfast has been great too. All the staff have been very helpful & happy. A lovely place to stay A special mention for Christina, she's a delightful lady ??????

We had a fantastic stay in the fives downtown, where we stayed for 10 nights. Christina was especially helpful and friendly during our stay, so thank you to Christina!