Overview
On Mexico's gold coast, this resort offers a beachfront location and a backdrop of the Sierra Madre del Sur mountains. There is also plenty to fill your itinerary, but if you want to venture out, you'll find snorkelling, swimming with dolphins, a crocodile habitat and shopping nearby.
Up to two children, aged 12 years and younger, Stay Free at Holiday Inn Ixtapa.
Check in
3 p.m.
Check out
12 p.m.
Rooms
431
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
- Balcony (subject to availablity)
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
- Balcony (subject to availablity)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
- Balcony (subject to availablity)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
- Balcony (subject to availablity)
Amenities
Aerial View
Exterior View
Pool
Pool
Pool
Pool
Kids Pool
Kids Pool
Cana Brava Restaurant
Cana Brava Restaurant
La Isla Restaurant
La Isla Restaurant
La Isla Restaurant
Fiesta Americana
Frutas y Flores Restaurant
Frutas y Flores Restaurant
Buffet
Location
Reviews
Worse than Awful
Letsgotravel23 (Tulum, Mexico) on Apr 24, 2024
I Would rate a zero if possible. The place is disgusting. I hate it! The rooms and grounds don’t look anything like these fotos. We have no hot water in our room. Maintenance has been here and solved nothing. The bathroom looks like a public gas station bathroom, fully equipped with bug larvae. My husband and I have to work (online) for the 1st 2 days of our vacation. They claim to have room service but there is no room service menu in the room, nor could I get room service on the phone. I had to go downstairs get the food and bring it back up 11 floors. I wasn’t allowed to get a forks because I wasn’t eating at the restaurant. Luckily for me, I travel with plastic ware. The room is dated , as I said, the bathroom is disgusting & The restaurants are lacking sanitation. No one speaks English. They do not have enough elevators. I’ve counted 4 elevators for at least 20 floors worth of rooms. It’s chaos here. The pool is cloudy and it’s likely due to the 500 screaming hollering kids that are here using the bathroom in it. The balcony has a view but it’s extremely small and the concrete on the walls is obstructive. I am frustrated and angry in this environment. It’s gross and I feel like I’m going to have a parting gift of either COVID or diarrhea. It’s just that disgusting here. I’m checking out tomorrow. Who would be happy coming here? Likely an untraveled family with children who can’t afford much else. Everyone else, please stay away.
My exact experience was over all great and the customer service desk was very informative, definitely would recommend !!
Brian A on Mar 06, 2024
The beach was super fun, super easy easy access to the beach as it is right in front of it !!! The drink service was super quick with the quality. The buffet was also super good as it has a variety of food. Overall very good service at the holiday inn.
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