Holiday Inn Resort Montego Bay

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3824 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Always great staying at the Holiday Inn

    Reviewed by egas40(Mandeville, Jamaica) on Oct 05, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed there in September for 4 days and with all that's going on with Covid did not have a problem. staff seemed to know how to operate with the new norms so it was comfortable. we had a great time by the beach and the jerk hut was our favorite . food was good , will soon be back

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Great Hospitality Experience

    Reviewed by TouchinJamaica() on Oct 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Holiday Inn Montego Bay in September 2020. If you are reading this later, keep in mind that we had a Covid-19 crisis. I have to admit, we're not resort people, but HI made our stay more than enjoyable during these crazy travel times. We got an insight into the service, how it works in normal times. It was fantastic! Despite the restrictions of Covid-19, we felt very comfortable and were treated like kings. Thanks to the team at the Holiday Inn in Montego Bay! PS: You should definitely try the food and cocktails at Jerk Hut. Annagay makes a delicious jerk sauce. Grettings to Annagay!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Reviews

    Reviewed by dineeros() on Sep 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel was a great experience,I chose it over alot more based on what I heard about it. The food it good,the pool the beach the mixologist are fantastic and I will be back for sure holiday in fa sure..

    My birthday trip

    Reviewed by Julian N() on Sep 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As always, i choose Holiday inn over any other hotels. My home away from home. Always enjoy my visits and will always recommend and revisit. See you again Holiday inn. Looking forward for another relaxing weekend

    Late July during COVID

    Reviewed by 903suntravel() on Sep 02, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I am writing this on Tripadvisor because Holiday Inn will not accept complaints on their own website. Another thing, I am my client's TRAVEL AGENT. They traveled from 7/30- 8/6. Yes, HI was following all Covid requirements BUT when my clients arrived, they put them in rooms on the third level, (no elevator) even know they saw and COMMENTED on my clients leg cast. There was only ONE restaurant open besides the grill at the pool the entire time...with very poor food choice options. All pools and few activities were closed down by 6pm. My clients said there were less than 75 people total at the resort so attending to these few guests should not have been a deal. They did NOT receive what they paid for and I would not recommend traveling now during this pandemic. Prices of vacations do not reflect how little you will be getting.

    Individual ratings:

    Location

    Location-4

    Service

    Service-2