Parc 55 San Francisco a Hilton Hotel reviews
3918 TripAdvisor reviews
I don’t trust any workers there! Especially the front desk personnel.
Rhena P on Apr 16, 2024
I was told that I could park my police unit there for free. It was verified and my commander called to triple check. When I got there the staff was nice and everything was good to go. But when I asked for the receipt, I was told it’ll be emailed to me. Two days and a 12 hour drive back home, I get an email with the parking fee of $75 was on the receipt. I tried to dispute it and gave them every information, but they say that no one ever promised anything of that kind. I gave name and all, but no one remembers. My commander tried talking to the manager but they also gave him the run around. Still fighting that $75 fee!!
Excellent stay at Parc 55
Patrick B (Tampa, Florida) on Feb 26, 2024
Had a wonderful stay at Parc 55. The view from the rooms were incredible and the people that worked there really went above and beyond to make our stay memorable. Special thanks to William at the bar, Sheryl, Samantha and Stuart. Thank you guys for your hospitality. We will be back again!
Friends trip
Mason R on Feb 26, 2024
Great hotel amazing staff and even better service. William and Stuart at the lounge were such incredible people along with Samantha and Sheryl at the front desk making sure we got into our rooms and all settled in the easiest manor. I would definitely stay here again. It’s right across from a subway station too which was nice. Great stay great place great staff. Thank you!
Dissapointing experience with hotel staff
Mircea C on Feb 16, 2024
Hotel is okay, i go here every year for a large meeting, this year my booking was done through a third party but i specifically asked to book this hotel. Out of more than 25 choices i had in that list including other Hilton properties. i am a HH member and was refused points for my 4 days stay. The front desk manager kindly told me to take it with the Hilton Honors directly, citing "Terms and conditions" with tthird party booking, Kind of unpleasant reaction as i know Hilton usually does everything to please their guests. Well not at this property. So i had to get to the HH directly to solve the issue. So i guess i will be avoiding this Hilton property for the future trip in January next year and beyond.
Excellent
Ann H (Abergavenny, United Kingdom) on Feb 15, 2024
Lovely hotel, large rooms, comfy beds and pillows & good bathroom facilities. Good restaurant and reasonably priced meals and drinks. The staff were excellent. This hotel is in a great position for shopping & public transport. Would definitely stay here again ??