Fairmont Vancouver Airport reviews
4789 TripAdvisor reviews
Poor service if you have a tight turnaround
Ken P (Calgary, Canada) on Mar 15, 2024
I booked a room for a family of four. We had a very tight turnaround with us checking in after midnight and flying out early in the AM. The benefit of an airport hotel such as Fairmont is we expect a high level of service and efficiency. At check in the bellboys insisted they would bring our suitcases up to our room. I explained very clearly that I did not want any delays as we needed to get our kids bathed right away and off to bed. Despite reassuring us that the bags would be brought up immediately, I waited in our room for our bags and they did not arrive. AFter 10 to 15 min I returned to the lobby and brought them up myself. In the room there were only 3 sets of towels despite the fact that we had reserved and paid for 4 people in the room. We had to request an additional set of towels which led to a further delay. DIssapointed overall with the service esp given the price.
Great Airport at Vancouver Airport.
Anar K (Quebec City, Canada) on Mar 14, 2024
The location is excellent right inside the terminal. The staff is amazing. The room was big and very comfortable. Breakfast was great. Rooms were super clean. Love the bathroom layout. Bed and pillow was very comfortable. This is my favorite hotel.
Best way to travel!
Dana B (Toronto, Canada) on Mar 13, 2024
Best airport hotel ever! Lovely staff, amazing food/drinks, and the most comfortable, quiet and spacious rooms. Having a sauna/hot tub before a long flight is now essential for all my travel trips. Love this hotel cannot say enough positive things about starting and ending a trip here!
Quite Rooms Good Service
Dave H on Mar 09, 2024
Stayed at this location before a headache of a trip to Nothern BC. Great rooms that are surprisingly very quite with all the jet traffic at YVR airport. Great rooms service. This is the first time I have stayed at the Fairmont brand of hotels and I must say I am excited to stay with them in the future at their other destinations
wonderful and relaxing evening. Great place to rest and relax
DiveSkiSabina (Miami, Florida) on Mar 07, 2024
The most wonderful luxury to walk out of customs and into hotel. Soak in a salt bath, enjoy a glass overlooking the runways. We slept 11 hours and were so well rested the next morning. The service so welcoming. Seems silly to review a place that is always great. After a relatively short flight delay (but we did not know how long it would be) we just booked a room. The best decision.