Walt Disney World Dolphin Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1152 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Great service and location but rooms still need better upkeep

    Reviewed by BJJ1234(Naples, Florida) on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    As far as Disney area property, this is a great one to stay at. As a childless household, being about to Adult over to Epcot or the Boardwalk on foot, it doesn't get any better. Service is also to brand expectation. The rooms, not up to standard. Frankly just not kept up well and cleaned well. Again, no better location but you need to look past some items needing attention. My coffee maker got more coffee everywhere than in the cup. Edges and corners aren't cleaned. Updating on the rooms, from 10' away look fine but if you get closer you realize its not. Cables running under the carpet right in your walkways so you can feel them. Again, great place but just not what one would expect.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5

    Great

    Reviewed by 416soniar(San Antonio, Texas) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a work trip that my family was able to join me. It was an awesome trip my teenage boys enjoyed exploring the property! The pool and rec area were great. The gym was also great. I definetely recommend staying here!

    3 and I’m Grading on a Curve

    Reviewed by TexKeystone(Long Valley, New Jersey) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I booked this hotel because of the Marriott relationship, not in spite of it. Top level Bonvoy status earned me an expensive 2 double bed instead of king room a mile from elevators and fully equipped with ants, hair on the bathroom floor and worn carpets, but lacking a clock and a functional tv remote. No concierge lounge or comp breakfast sealed the deal for me. Just not a great experience.

    Ants everywhere in our room

    Reviewed by Resort628058() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I am a Marriott life titanium member and have never been more disappointed in the Marriott brand. My wife and thought we would spend our anniversary at Disney World and booked a room at the Dolphin because of the proximity to the new Star Wars ride at Hollywood Studios. We were assigned a room in the west tower on the 7th floor. As we were unpacking our bags I noticed a couple of ants in the bathroom (didn’t think much of it since this is Florida). We went down for a quick swim before dinner. Upon returning to the room in about a hour our room was covered with ants. I ran down and informed the person at the front desk and showed him the video. He apologized and found us a new room, then asked us to meet the head of housekeeping up in our room. She walked through the room and was shocked with the number of ants (which I know now is bs after reading reviews which states this is a common theme at this hotel). After unpacking in our new room I noticed the ants had hitched a ride from our old room in one of our backpacks. I complained to the front desk that we were paying $300 a night (includes entertainment fee) and expected the hotel to be bug free. I was given a free drink coupon.

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-1

    Close to the action

    Reviewed by TravlinforWork365() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall a nice hotel. Transportation to and from parks and Disney springs. Great restaurant options and places to pickup a light meal. Staff a little mixed up upon my arrival as my reservation said Swan but was placed in dolphin. I think they might've been overbooked but all in all it worked out. I would stay again for another conference.