Ilikai Hotel & Luxury Suites

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2514 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent location

    Reviewed by MichelleM50(Melbourne, Australia) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here for one night due to its convenient location. We had a suite on level 22 facing the main road. The suite was spacious and clean. The beds were comfortable. The only complaint I had was that the rooms are not sound proof and you could hear car horns and sirens from the road. There is laundry on this floor but it's a $2.50 fee for each wash and dry. There are 2 pools, one is a tanning pool. The other is a larger pool with warm water. My son was told he wasn't allowed to jump in the pool but it is 8 foot on one end so that means the only way in is to use the ladder which people tend to hover around. I found the staff and reception to be efficient but not very informative. We had no idea where the pools were and had to ask other guests as there is no signs in the lift. The luggage desk was never attended. There is a phone that you call to ask for luggage to be stored but we had to call twice before anyone came. When we wanted to pick up our luggage they were so slow that we decided to wheel our own luggage to our room. On Friday night there is free entertainment at the hotel courtyard area. The reception staff didn't inform us about this but there was a flyer in the lift. We had ice cream at Dave's Ice cream and the lady who works there was so friendly! Lovely lady and delicious ice cream. The convenience store is also very big and has a lot of variety. The best thing about this hotel is the location and our room was also impressive and well equipped. Maybe next time I would request a room facing the marina, might be quieter.

    Waikiki stop over

    Reviewed by kjh259(McMahons Point, Australia) on Jan 11, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This "old lady" was the first high rise in Waikiki and the hotel featured in the original Hawaii 5-0. Situated on the boat Harbour next door to Hilton Hawaiian Village, its location works well for airport drop off, proximity to Ala Moana Mall and Lagoon in front of the Hilton. Though dated, rooms well equipped with full kitchen, small bathroom, beds firm, lack sound proofing with rowdy neighbours. Also we've been advised that we cannot use our NAB Traveller card to settle bill, which is preloaded with USD, which we always use when travelling as it avoids multiple exchange fees back to AUD. Other hotels we have stayed in, in Hawaii do accept this card. Will most likely go back to Hilton Village next time. This is our 5th trip to Hawaii.

    Unit 835, booked through waikiki beach rentals

    Reviewed by saltone(Tasmania, Australia) on Jan 09, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Not impressed - stayed October 2019 and while the view was great and had everything we needed, the floor (including balcony) was filthy, the air con drip tray kept overflowing on to the balcony below and we got a violation, even when we thought it had been taken care of, got another one with a not so nice message. The air con itself was mouldy (I don't know if that is the correct word, but definitely unhealthy), the shower head had a calcium build up, the shower had cracks in the side tiles, the light switches were dirty, as were the curtains and sliding doors. Bugs did appear but there was bug spray available. My recommendation would be to stay elsewhere unless renovations had been done, or it had a really good clean.

    Great spot

    Reviewed by JER154984(St. Catharines, Canada) on Jan 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very happy with accommodations. We had a room with a king bed and pull out sofa and small kitchen area. Laundry facilities on the same floor. City view room. Didn’t mind the constant home of traffic below, don’t even notice it after awhile. We have had drinks and dinner in Cinnamons, the outdoor patio if comfortable and a nice evening gathering space. Live entertainment is offered some nights. We have taken a couple of Roberts Hawaii tours that pick up right out front the hotel. We also used the Waikiki trolley lines for sightseeing. No need for a car at this location. Easy walking distance to many things. I would stay here again.

    Studio Condo 1417 in the Ilikai Hotel

    Reviewed by 418tonij() on Jan 05, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Sadly there is not one pleasant thing I can say about this Studio Condo. This was my experience. 1. On walking in the condo and there was a very stale smell, as if the room had not been cleaned. 2. On retiring, the bed was disgusting. A very strong male odour which permeated in the pillows including in the sheets and duvet, as if they had not been washed. Day 3 I found the time to wash the lot as I could not tolerate the unclean bedding , 3. The Air conditioner was unable to be left on at night whilst sleeping due to the loud noise, a square box inserted in the fixed glass on the floor to the outside on the balcony. 4. Unfortunately the balcony door was not able to be left open during sleep time due to the street noise of cars and people, and the studio was on Floor 14. 5. Day 4, the toilet overflowed, with use of the toilet appropriately and only using the toilet paper provided. Fortunately, I had many of my family also in the hotel and had respite when required. I was very disappointed with this studio condo and paying $2400.00AUD for the week, I do expect clean and up to date bedding and a toilet that functions. All in all, in my view, the owner needs to pay attention to detail and check on cleaning quality. Also, please toss the fake plastic flowers!

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1