Secrets Maroma Beach Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 17681 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Birthday Surprise

    Reviewed by Amber C(Bismarck, North Dakota, United States) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Travelled with my husband, parents, sister and brother in law for birthday celebrations. Really enjoyed our stay! Standout staff made the trip memorable! Carmen and Angelo in preferred club - thank you for the Spanish lessons, lol!! Paola and Eduardo thank you for all the activities. Paola is an absolute gem and so thoughtful, will miss you! And Guadalupe and Eder at poolside, thanks for keeping the drinks coming!! Only negative would be slow service at most restaurants waiting for main dish. Would recommend and can’t wait to return!

    Beyond great service, quality, people, food, definitely coming back.

    Reviewed by blakecarterblake(Alexandria, Virginia) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service was incredible. The food/drink options were amazing, our 6 day trip was 10/10. We will be back! 95% of the food was delicious and top notch. Workers go above and beyond for you. We had our honeymoon and it couldn’t have been better. A perfect 1-week location.

    Great couples get away

    Reviewed by C3018CDgregw() on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best resort ever. The facilities are amazingly beautiful, all the food was delicious and the staff was the best. We spent my wife's bday on the beach in the cabana and Wilbert and Saul were awesome; friendly and attentive. We did the Onyx dinner poolside and Geronimo (Gueronomo) [hoping I spelled that right] provided excellent service and his recommendations on meals were spot on! We loved this resort. The facilities were clean and we felt safe, especially with all the covid rules in place. highly recommended this resort!!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great way to recover from the past year

    Reviewed by SkipperChipper(Weaverville, North Carolina) on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just returned from a week at this wonderful hotel. Fantastic service, entertainment, manicured grounds, and the best pool & beach ever. Having traveled internationally for years, I submit that the upper-end all-inclusive hotels along this Mexican Rivera coast represents the best vacation value in the world. One "suggestion for improvement" to the management: offer your guests an option to pay extra for drinks that are not watered down.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great trip!

    Reviewed by Jacquie G(Uniontown, Pennsylvania) on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the most amazing trip to secrets maroma. This was my third trip (first since covid) and by far this was the most amazing. The staff were all happy to help and always made you feel take care of. The food selection was great. We were preferred and really enjoyed the preferred breakfast at oceana. The drinks were all great. Trying a drink of the day is a must. The entertainment team all does an amazing job with a ton a great activities. Beautiful grounds and beach. The beach is combed every morning at sunrise. Highly recommend. Can’t wait to return later this year.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5