Iberostar Quetzal

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6100 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful grounds

    Reviewed by Albayarde(Ann Arbor, Michigan) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Wonderful hotel with nice grounds, the jungle surrounding the Hotel has monkeys! is so much fun to watch. Stayed in a family suite, for 6 days with 3 boys. The rooms are clean and roomie. The staff is very nice. The buffets are outstanding, good food, a lot of variety. They have other restaurants in the Hotel that you must have a reservation, please do so in advance. My only complain was the check in process was slow otherwise a pleasant surprise.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Excelente accommodation for family with kids

    Reviewed by 288silviacf(Rubi, Spain) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We’ve just finished our holiday in Iberostar Quetzal. Very nice hotel, excellent facilities. We have traveled with our daughters 6 and 7 yo and the environment it’s lovely, full of animals like flamingos or monkey. The mini club is great, special thanks to Itzel, Julio and Alejandro. They do an amazing job entertaining our kids, they simply loved it. Besides, the mini club is open until 22.30!! Amazing food, as well! We appreciate also the flexibility of the staff as we have asked to change our accommodation for a couple of night for Iberostar Cozumel and they organize it with no extra charge! Also, good to know you can rent catamarans and kayaks for free there!

    Texas

    Reviewed by Sebastian P() on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The food is very excellent and super tasty. My favorite restuarant was the buffet Cozumel. The beach was very nice and warm. The pool was also a very relaxing place to pass time. With very friendly hospitable Chefs Jorge in the restaurant Uxmal.

    Awesomenessss

    Reviewed by xm915(Playa del Carmen, Mexico) on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing place! Jorge is the best (nothing is impossible), the food is just perfect, the beach is so clean, no sweawys whatsoever, tons of food choices (more than 3 restaurants), if you want to admire nature and have a relaxing time, Iberostar quetzal is where you want to be.

    Tequila vacation

    Reviewed by michaelmA3349D() on Jul 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice resort and great staff! Entertainment team was very good and Carlos was WOW!! They all put on great shows at night! Great shows, rooms, restaurants. Loved the games throughout the day! Will be coming back next summer!

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