Luxor Hotel and Casino

We went to the Luxor on the 14th of March. Upon arrival we were greeted by a smell I can only describe as stale fryed food and tabacco. Check in was fine.we made our way to our room and as we moved through the hotel the smell was there.Our room was very dated and tired but clean,but unfortunately there was the smell as strong as ever!! We decided to eat in the hotel as it was late,we ate in the sports bar.a small rack of ribs and fries my girlfriend had a veggie burger and fries all served in a plastic tray 1 coors light and a bottle of Bud was over $75. Is it me or is this a little bit expensive as it was basically fast food? Very disappointed with the whole experience in the Luxor. We left early due to the Corona virus, which obviously had nothing to do with the hotel.

I stayed there on the last weekend of January. Even though I double checked with reception while I check out, and the receptionst said there will be refund after, they still didnt refund my deposit. There were no harms to the rooms and I confirmed it. Since they are closed due to coronavirus, I cannot reach anyone.

The Luxor is GREAT ! Always a wonderful time/night in the Luxor. It's a big Vegas styled hotel. Good times in the casino with an AMAZING Buffet, it's connected with Excalibur, I'd recommend this buffet to any and EVERYONE; we've actually ate at this particular buffet (between both hotels) about 20 different times over the last 5 years - not once did we ever have any regrets! If we returned to Vegas tomorrow, we'd definitely book their brunch again. Also, the location is perfect, close proximity to the strip and right in the heart of Vegas, walking distance to the Strip. Overall it's a NICE accommodation for the cost/price. They offer both public and private transportation on site. Get a room with a VIEW, you won't be disappointed!

I came to stay for a quick wedding. The hotel shut down (understandably) due to the COVID-19 outbreak. I was assured that I would receive a refund for the last night we had paid for, but couldn't stay for due to hotel closure--and also part of the resort fee for that night as well. I never received said refund. NOR did I receive the $100 that I paid as a security for my stay--which was promised would be returned to me upon checkout.A large number of hotels have this security fee and I've never had an issue with this not being returned. Especially in times like these, this is absolutely ridiculous, and I consider it to be theft. Also... $119 full-priced total for a resort fee is outrageous considering that not all of the facilities included with that fee could be accessed at the time of my stay. I would've understood a discounted resort fee for this, but that wasn't offered or even an option. That being said, any staff member that I had interaction with (asking for directions and such) was polite and helpful, so they rocked their part.

Arriving at the self parking, I was surprised to find plenty of parking. The walk from parking to front desk was long but not tiring. The mobile check-in was just like regular check-in. Our room on the fourth floor was pretty worn. You can tell the furniture and carpet were had better times. The beds were comfortable. The casino was not filled with party goers as other casinos are: good and bad. We didn't spend too much time in the room so it wasn't too bad. NO WIFI!!! Seems as though the building was made to prevent internet connection with your phone.