Zoëtry Agua Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5334 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Honey moon in Zoetry

    Reviewed by David O() on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We really enoyed it, its perfect if you are planning to rest, 0 stress, and have some really really extraordinary food. We trully recomend it, but if your planning to be with more activities, try other ones.

    Relaxation has a name...Zoetry

    Reviewed by Marko R() on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came to celebrate our 10th anniversary and we came knowing very little of the resort. It looked great in the pictures, but sometimes pictures can be misleading. Not the case here! The pictures actually don’t do this place justice! The atmosphere is quiete, private, and romantic. The staff is always ready to serve and always does so with a smile. They went above and beyond for us to make our trip special. We could not have picked a better place to celebrate our anniversary!!! So happy! If anyone is looking for a place to unplug, relax, or slow down...this is the place to come. We will be recommending this resort to all of our family and friends

    Excellent Vacation Spot

    Reviewed by themotts09() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Zoetry was amazing and the staff was even better. Our concierge Carlos Mercedes was great and very helpful and so was Javier. We will definitely recommend staying here for anyone wanting a relaxing vacation for a couple.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Easily Accessible Feels Like Remote Luxury

    Reviewed by SCUBACAT359(Baltimore, Maryland) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Husband and I just returned from 8 nights at Zoetry Agua Punta Cana and loved it. We will definitely go back. The Hotel and gardens are just incredible, I never got tired of walking through the interior gardens. The Beach is surprisingly undeveloped, the natural surf break looks more like the South Pacific than the Caribbean. We chose Zoetry because it is smaller, and it did not disappoint, each of the 97 rooms are designed to maximize the guest's privacy and space. You do not feel crowded the way you would at other larger AI's in the area. You may never see anyone else at the serpentine pool outside your room at all, and maybe a handful of people at the pool bar depending on the time of day. There are ample daybeds, loungers, and palapas on the beach so you never have to worry about being left out or crowded or sunburned. This hotel is clean! Our housekeepers worked so diligently. These ladies clean your room two to three times a day, change your sheets every day, and refill your mini bar at least once a day. If you need your laundry done, they do that too. Our housekeeper also mades the most beautiful art with bed sheets and local flowers. Our Concierge, Carlos was the best. We had a minor hiccup or two the first day or two, but he was there to help us and made sure it was smooth sailing the rest of our trip. He even scheduled breakfast to be sent our room the morning of our anniversary, and surprised us and had an an anniversary cake sent to our room that afternoon. He made suggestions for the spa and restaurants, checked in on us to make sure we had everything we needed and really made sure we had the best trip. I even heard him speaking in Russian to another guest at the pool one afternoon. He really is a bit like like the James Bond of Zoetry, I think. Speaking of James Bond, I did not get the young man's name but our Lifeguard on the beach all week was on point. He was half lifeguard half security and he was sharp. He knew every guest, and when one couple walked onto the beach late in the week that were not guests of the hotel, I was extremely impressed with his immediate response. He saw them and asked them to leave, and I don't think the other guests even noticed them. The security, CCTV cameras, and risk management policies in place were clearly very well though out, and the staff had clearly received training in this area. You will be safe and well cared for throughout your stay. I felt very safe throughout my stay at Zoetry. They have some of the best security processes I've seen at any hotel. The drinks are good, much better than than larger chain AI's, and the bartenders were careful to measure the alcohol so not to overpour, especially during beach or pool hours. There is one place I would like to see Zoetry improve upon before our next visit, it would be to rotate the menus in the restaurants every few days and increase the variety of food served. Each restaurant has the same menu every meal, every day that it is open. It gets a bit tedious after a few days. Now and then, the chef would send out an appetizer at lunch or breakfast, and we loved it and just wanted more of those. The chicken enchiladas at lunch were not on the menu but we're so good. From the Indigo menu,the shrimp civiche is amazing, ate it everyday. We liked the menu at Olena for dinner the best, but wound up eating a lot of same thing for dinner most nights, my husband loved the octopus carpachio. We both loved the linguini lampodora with shrimp. Until next time, Thank You to everyone at Zoetry for a Wonderful vacation! See you next year! Patrick and Hillary The wait staff in all the restaurants are Awesome ?????? They make mealtime entertaining, I enjoyed getting to know them! They will try their best to accommodate you if you ask for something. I loved the Pesto sauce off the menu from another one of the restaurants that was closed that night, but they still were able to make me pasta with just Pesto.

    Home away from Home

    Reviewed by massinova() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I just got home from our trip to paradise! We couldn't have had a better time. Everyone that you meet on the property is incredibly nice and professional. As soon as we arrived, we were greeted with a refreshing drink and a cool towel and the check-in process was seamless. I want to say that Alejandro was incredible and was our concierge during our stay and really was fantastic the whole time. We didn't require much as we just wanted to relax by the beach and 'soak' it in, but he really went above and beyond to make our stay extra special. We were fortunate to have Maria as our housekeeper and she was phenomenal, with different flowers arranged on our bed every day with the utmost detail and care. This resort is not for the wild parties and spring break crowd, it is very much all about relaxation. The restaurants all had something different to offer and we were never lacking for options. Whether your talking about the beach, the food, or the service, it is all absolutely top notch! We WILL be back!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5