Royal Solaris Los Cabos

Servers Carlos and Daniel are absolutely fantastic! Extremely attentive and very friendly. Super impressed with their service, as well as Carlos’s amazing fire coffee show! Food is wonderful as well, easily the best dinner we had at this resort. Highly recommend Pancho’s Rodizio night!!

Daniel and Caesar were amazing from beginning to end. This was the first time we had done the Churrascio - all the food was great but it was the service that really made the meal. It was a top gourmet experience as they served the meat from the skewers and then AND THEN the piece de resistance was the fire coffee - oh my oh my what presentation- it was like a show at the end of dinner! We will definitely do this again when we come back! And I recommend everyone put this on your list of things to do

The resort was clean and well maintained. The staff, especially at the pool were very friendly and accomodating. We had well led activities in the pool throughout. OUr waiters in the buffet were also very attentive and quick to help.

We thoroughly enjoyed our time at Solaris Los Cobos. The staff were very friendly and accommodating. Highly recommend. The staff assisted with all our arrangements for excursions and made sure that we were satisfied when we returned.

We have just returned from a one week vacation at the Royal Solaris Los Cabos. When we first arrived at the resort we were a little disappointed. A bell boy showed us to our room but we were given no information about the resort. We were left to wander around and figure things out for ourselves. The resort is quite small so it did not take long but we had many questions that we could not get answered that first day. This being said it only got better from here...please read on! On day two we went to the lobby and spoke with Concierge Vanessa. Let me clearly say that this is when our vacation began. Vanessa is amazing.She is very pleasant and very knowledgeable about not only the resort but the entire area of San Lucas and San Jose.If she was unable to answer our questions she went and found someone who could. I would highly suggest that when you first arrive you look for her. She will make your stay incredible. FOOD SERVICE: The Breakfast Buffet was fantastic. Lots of different choices but there could have been more fruit. Two omelet stations ensure that the lines are never to long. We went to Lucy's station every day. She was so cheerful and makes the best omelets. Most days we ate lunch at the pool side snack bar. The hamburgers are made from scratch and all the best fixings are there. DELICIOUS! Other choices were hot dogs, fries, nachos, quesadillas, chicken nuggets, and fish as well as a limited selection of fruit.If none of this works for you you can walk across the pool deck and order a made to order stone baked pizza. Many varieties to choose from. There is also a sit down buffet option that we tried one day. It was good enough but we preferred the snack bar so we could eat pool side. Supper buffet was my least favorite part of the resort. I didn't find the selection all that great but always managed to find plenty to eat. I have read in other reviews about the buffet line ups. The only time we encountered a lineup was in the morning between 9:30 and 10:30 and even then the line moved very quickly and we never waited any more than 10 minutes. There are three a la cart restaurants but we only went to Pancho's. We went on Brazilian night and again on the Mexican night. We were very pleased both nights. Food and service were top notch. The most important thing I must share about the food service on the resort is that one member of our group has Celiac (no gluten). The resort went out of their way to be sure she had plenty to eat and checked in often to be sure she was feeling "looked after". We took in both dinner shows (The Carnaval and the Pirate Show) which were also buffet style but she received individual table service to ensure she had a complete gluten free meal including dessert. We were very impressed! KIDS CLUB: We traveled with a seven year old. He LOVED the kids club. Dora made him feel so very welcome each day that he chose to go. She along with her partners Lea and Rayna do a fantastic job. The kids pool area ( Water-slides/water park/playground) is very inviting for kids. I think kids over the age of ten would quickly become bored with it though. It is definitely geared to little ones. the biggest draw back in this area is that there are NO adult washrooms available. If you need one you have to leave the area entirely which could be very difficult if you are traveling with toddlers. MAIN POOL; This pool is very deep! I am 5'8' and the water is up to my shoulders. There is a small wading area for toddlers but for kids that are a little older the pool is very deep!. Our 7 year old is an avid swimmer so it was not to difficult for him, but even he tired of not being able to stand anywhere in the pool.The most concerning part for me is that with a resort that is so very family friendly (MANY MANY kids) and a pool this deep there are NO LIFEGUARDS! After witnessing a young child drown in a pool in P.V. I find this extremely concerning. This is the reason I gave the resort only 4/5. I feel very strongly that this is something the resort needs to reconsider before they have a tragic accident!! POOL BAR: Service was average. No stand outs here. However I must commend ALL the bar staff for keeping the drinking under control. They have a sign warning people that they will cut them off if they become over intoxicated. I can honestly say that the bartenders kept a close watch, which we as people who drink very little, really appreciated! ENTERTAINMENT: Yaye is a star!! I do not know where he gets his energy! Although the whole team works hard at pool side and the evening shows Yaye is a stand out in the group.We enjoyed all the shows we took in and found the staff to be very engaging around the pool. CLEANLINESS: I am always amazed on my trips to Mexico at how hard working the people are. The cleaning staff at the Royal Solaris are no different. The resort is very clean and you can always see people around cleaning / repairing and working on the general up keep of the resort! Great job! Our room maid Adela was such a joy! She did a fantastic job of the cleaning and each day left us a surprise which she had crafted out of towels. Our 7 year old was always excited to go back to the room to see what Adela had left for us that day. Thank you Adela for helping to make our stay fantastic! OFF RESORT TOUR: We chose to hire a driver and guide through the resort travel agency to show us the areas of San Lucas/San Jose. The price was very reasonable and what we learned about the people and the area was nothing short of incredible.Our guide Luis Salgado and his driver Cruz were so very pleasant as well as extremely accommodating and knowledgeable of the area. We spent 5 hours with these two gentlemen and they were among the best hours of the week! Club Membership Sales: We were invited to sit through the sales pitch which we chose to do. We were offered a couple of perks for doing so. I won't mention the perks because throughout the week we heard that the perks that are offered are not always the same. The reason I am mentioning it is that we wanted to thank the resort for being true to their word. They said we would only be 90 minutes and that we would not be pressured to buy if we chose not to purchase a membership.We were done in just over the 90 minutes and did not in anyway feel pressured to purchase the club package. All that were involved were very respectful. For those that may be considering such a purchase these folks are great to talk to. This resort is definitely family friendly. If you do not wish to be around kids and lots of them this may not be the resort for you. There is an adult only pool but it will be the only place you can go to get away from the kids and the noise the naturally goes with them. We personally loved that the kids could just be kids at the Royal Solaris! In closing I can honestly say that we would return to the Royal Solaris again. If you are looking for a great family resort that has something to offer everyone they most certainly are worthy of your time and money. We had a great time!