TripAdvisor Traveler Rating

Overall, very good service except for a negative experience with Leonardo at Neptunes. Kudos to Rypton, the best Bartender at the hotel. Great Bar service and very engaging. Great tour options ( Dolphin Swim, Dunns River and Mystic Mountain etc.). However, the hotel product/building is poor. Sandals, I have stayed at other Sandals hotels and this property does not align with your brand.

I had an amazing visit to Beaches Ocho Rios. Everyone was so friendly and treated me exceptionally especially since I was on my own. My favourite bartenders, Shamor and Paul, treated me like royalty. It made me feel like I was family. I’ll come back.

This property is starting to show its age. Our room was fine but my daughter's was showing some where. Pool area is in need of some work as well, especially around the pool bar. These issues can be somewhat overlook by the service quality! Housekeeping, namely Ashley, 5-stars. Bartenders, Omar, Paul, Simone, Andrew, and Jamarley, all 5-star. All workers are very friendly on-site and it makes you feel at home. Food was very good but breakfast limited to buffet. Buffet rating 3 stars. We prefer the plated breakfasts that are available at other Beaches resorts over buffet or crepe option! French restaurant was definitely our favorite with the lamb chops earning 5-stars!

My sister and I vacationed here for 4 days. It was the best stay ever. The staff was great. Especially the concierge department. There's something to do every single day or you can just kick back at the pool or beach. They had live entertainment every night. We love it! We went on the Dunns Waterfall excursion and it was amazing!! Can't wait to come back!!

We had an amazing stay at Beaches Ocho Rios. The staff was extremely welcoming and hospitable. You all have real GEMS in Sashae and Mikale. Sashae is the BEST bartender I've ever encountered! Her personality shone through her work. We loved every minute our time with her! Our kids really gravitated toward Mikale and ultimately fell in love with her. She is the most genuine person with the biggest heart. We wanted to bring her back with us! Mikale decorated my sister's room with flowers, balloons, and champagne as we were there for her 10yr vow renewal. She did and amazing job! Her efforts will forever be appreciated!