Breathless Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4891 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Thanksgiving get away

    Reviewed by 56fatimaw() on Dec 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got back from Breathless last week and let me tell you we had an absolute blast! From the minute you walk in they follow safety protocols while making you feel very welcomed. I read a bunch of reviews of people complaining about the beach. It was not pretty but again they just had a hurricane and I’m not about to blame the resort for something out of their control. The restaurants did have limited food options but again we are traveling during a pandemic. We can’t expect them to have everything available already. This hotel has to be a giant party when it’s operating normally and we cannot wait to go back. The entire staff wore mask. The guests had the option to not wear theirs. Again I’m not going to blame the hotel for grown people not keeping their distance. That is common sense. The staff was beyond friendly they really made me feel special. We had a very nice swim up room with an ocean view. I had no complaints what so ever. Pasquale at Spoon was the sweetest waiter ever. My friends at the bar were beyond awesome Julio and Moises made the best drinks! I would recommend going because again we will!

    Awesome Thanksgiving Getaway

    Reviewed by HowBoutIt87() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had an awesome trip for Thanksgiving. The staff is very nice and make sure to take care of you. My favorite was Yoshi. He remembered our names and made sure we had fun and knew where to hang out. We made sure to wear our masks when we were around a lot of people. The staff wore masks the entire time. I will be back after Covid with a large group of friends!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Still a Wonderful Stay!

    Reviewed by taratru(Colorado) on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I celebrated our anniversary here a few weeks ago. We travel exclusively to AMResort properties, and this was our first visit to a Breathless resort. We would absolutely return, although maybe waiting until the pandemic has passed. We booked an ocean view king room, and had preferred privileges, which gave us access to the pool which this month will only be available to Secrets guests. If you are a party person, you know what you are getting...if you are like us, and looking for a gorgeous resort with great service and opportunities to be still *and* to party, this is a great option for you! Things we very much enjoyed: the grounds are beautiful (even after a hurricane), the resort is sparkling clean, the majority of staff is wearing masks/some face covering properly the majority of the time, the room decor is gorgeous and I absolutely love the floor light that comes on automatically when entering the bathroom area (a life saver at night!). The restaurants we visited gave us no cause to complain (other than covid related below). Food was outstanding, service was fast and friendly, the house wine at dinner was drinkable! We spent every day at the preferred pool - which is quiet and lovely. The service there, and at the preferred restaurant was the best we had on property. We ate breakfast there in the morning and then moved to pool chairs for the rest of the day. Chairs were mostly taken by about 9am. Things we weren't fans of: the main pool and party pool seemed fun, but the guests were clearly not following any social distancing or other guidelines, so we didn't go anywhere near there, except walking through at night. The beach is...not good. The water was fairly brown, but I am sure that is from draining the mangrove area behind the resort - there was a pipe pumping water into the ocean every day we were there. It's a good beach for walking, though...you can go for quite a while if you head south. I was surprised that only two restaurants had outdoor dining. The French restaurant did not appear to be observing distancing in it's setup, although the Italian and the Asian (non-hibachi) did. We did not visit the buffet. Staff who we LOVED: Cruz at the preferred pool is hands down the best pool server we have ever had - he works so hard and is very personable. Victor works as a bit of a pool concierge at the preferred pool and went out of his way multiple days to find us great seats and provide whatever we needed. Christin (I think?) at the spa walked me through my hydrotherapy session, and she was fantastically friendly. Everyone at the preferred restaurant (which will become Secrets Rosewater) was outstanding, especially Jose, who introduced my husband to the habanero salsa that he had with every meal. :) For the most part, we stayed to ourselves and tried to relax for a few days away from the reality of covid. I bet that outside of covid and hurricanes, this resort deserves it's five star reviews! I can't wait to return and take actual advantage of the party scene a little more! It would be a perfect resort to visit with friends as well.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Weekend getaway

    Reviewed by mel1262020() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time on our much needed getaway. This was a very enjoyable trip during this crazy year that we are all having. The hotel was very clean. The entertainment was great. The staff went above and beyond to make our trip great.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Fallen off

    Reviewed by wolfstar83(Saint Louis, Missouri) on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    If you’ll been to breathless in the past and want to book again, there have been changes. The Room service menu is extremely limited. Lunch menus at both restaurants (bites and kibbehs) has changed, with less options. Barefoot grill is closed, Patio Mexican restaurant is closed. All rooms don’t have tablets. The mesh system used for seaweed is no longer in place, causing the ocean water to look more like a river or lake. The xhale check in process was a disaster, they calm they’re only at 39% capacity, but I’ve never seen so many people waiting in the xhale lounge to check in. I know covid and hurricanes have effected many resorts, but we have visited serval Mexican resorts during the pandemic and have not had nearly as many downgrades. Finally if your afraid of getting covid don’t go to this resort, they don’t have nearly as many safety procedures as other resorts. This is our fifth time at this resort we know what to expect, this used to be our favorite Cancun resort.