Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Amenities
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Arrecifes
El Manglar
Golf
Location
Reviews
Amazing experience
Leandro S on May 04, 2024
The place is very complete and comfortable. The people amaizing, attends you with full empathy, for example Ernesto the ice cream dancing cheff in the pool its very funny and atends you with passion. Amazing Moon Palace. Recommends you to visit.
Family vacation
D C on May 04, 2024
We stayed at the sunrise section of moon palace. And we had a wonderful time. Rooms: smaller than what we are used to at and AI. You either get a king or two double beds. We had 2 doubles and on our second day we requested a rollaway for one of our teens which was delivered very quickly in the morning. The rollaway was super comfortable. The room was cleaned daily and they did a very good job. Rooms service was great and delivered quickly. Food: one of the best we have had at AI. My teens loved the cafe and had crepes and ice cream on the daily. There are a couple restaurants you have to book reservations for on the app and others you don’t . The restaurants that didn’t require reservations we never had to wait we were seated right away. Pools: are wonderful. We never had an issue finding a seat. The servers are absolutely wonderful. Entertainment at the pool was always so much fun. Found Nizuc pool to be a bit cooler then sunrise. This section of the hotel is a bit smaller and quieter than sunrise. The beach isn’t the turquoise water. It is murky but you can still go in and enjoy it. Very calm waves nothing like the hotel zone. The sad is so soft. If you are someone that over to get into the ocean this might not be the place for you. But with the crazy amount of pools throughout it really does make up for the ocean. If you want the beach experience you can book time at one of there sister resorts and enjoy there all there amenities which we did. We had a sales person approach us when we arrived and we kindly declined and he was very respectful. Our phone rand once for the sales pitch for the Grand and we kindly declined and again very respectful and the didn’t call us Adair the entire week we were there. Check out we were once more approached and this time the sale person was very pushy. Kindly decline if you’re not interested and walk away. This is a massive resort with so much to do. We did 7 days and felt it wasn’t enough time to enjoy the entire property. We did as much as we could and we were all so happy with our stay. We would definitely return to moon palace.
Vacation Offers
-
Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
