Moon Palace Cancun reviews
TripAdvisor Traveler Rating
39499 TripAdvisor reviews
Flor at the Sky Bar
Guide66131176222 (Nampa, Idaho) on Jun 14, 2025
The only thing you need to know is that if you visit Florida at the Sky Bar, you won’t be disappointed. She made our whole trip! Nobody was nearly as good or attentive as she was. She had great advice for fun drinks, she was fast, fun, and the main reason I’d come back!
Great hotel, great staff
Josh E on Jun 14, 2025
An amazing hotel. The staff were so attentive and the facilities great. Standout from me was Jorge Abarca from Banquets whose dinner service in the evenings was next to none. Thank you Jorge! Great job from all the staff.
jorge Abarca from Banquets
lilyath on Jun 14, 2025
Jorge Abarca from banquets was absolutely amazing. His service at dinner was above and beyond! He is an asset to the moon palace team! He made our holiday so so special! Not only was he an amazing host, but he offered to help us take photos and made our dinner show so so special! Give this guy a raise!!!! Thanks moon palace for the best holiday and thanks Jorge you are AMAZING!
Great trip and Luis on the entertainment staff is amazing.
Adventure38915265721 on Jun 14, 2025
Luis Estrella on the entertainment staff made my trip. Best staff member. Trip was amazing because of him and the whole entertainment staff.
Roberto the waiter.
Vi N on Jun 14, 2025
Roberto was the greatest waiter we’ve ever had. His surprise drinks were always amazing and he had such a good hospitality. I would come back just to see him again.