All inclusive

Moon Palace Cancun

Riviera Maya 5.0

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Overview

The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties

not included, please see hotel front desk for complete details.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

2058

Rooms

Superior Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Superior Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Family Deluxe
  • 1 king bed, and 2 double beds
  • Garden view
  • No more than 6 guests in the room
Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Honeymoon Suite
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries
Additional details

Honeymoon Suite ammenities include;

  • Two 25-minute massages.
  • Private beach lounge chair area with waiter service.
  • Welcome bottle of wine.
  • Liquor dispenser with premium, upgraded brands of liquor.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Kids club

Open daily


Age range: 4 to 12

Teens club

Teens club

Age range: 13 to 17

The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 17

Type Amenities
Columpios Bar, Pool bar
Lounge Bar Bar, Lounge Live music
Lobby Bar Bar, Lobby bar
Pool Bar Bar
Noir Nightclub Nightclub Dance floor, Live DJs

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
El Manglar Buffet International Breakfast, Dinner, Lunch
Arrecifes Buffet Brazilian Dinner Dress code
Los Caporales À la carte Mexican Breakfast, Dinner Dress code
Palapa Delfines Buffet International Dinner, Lunch, Snacks
Palapa Pelicanos À la carte International Dinner, Lunch, Snacks
Sweet & Coffee Café Coffee and Pastries Snacks
Lobby Bar Snack bar International Snacks
La Gondola Buffet International, Italian Breakfast, Dinner This restaurant provides both buffet and à la carte dining
MoMo À la carte Asian Dinner Dress code
Bugambilias Buffet International Breakfast, Dinner, Lunch
Palapa Fragata Buffet Seafood Dinner, Lunch
Palapa Barracuda À la carte International Breakfast, Dinner, Lunch
Pool Bar Columpios À la carte Asian Dinner, Lunch
El Caribeno À la carte Caribbean Dinner Dress code
La Trattoria À la carte International Dinner Dress code, Reservations required
Agra À la carte Indian Dinner Dress code, Reservations required

  • Rooms: 2058
  • Property view .

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)

km 340, Carretera Cancun
Chetumal Cancun, Mexico 77500
011-52-998-881-6000
11 km from CUN

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 6
  • Kids pools: 2
  • Outdoor pools: 2

Golf

  • Golf: on site ($)

Water sports

  • Scuba diving: on site

Other sports

  • Climbing wall: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Theme parties
  • Meditation garden
  • Marina
  • Dive tank
  • FlowRider

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Valet parking
  • Catholic mass (Saturdays)
  • Car rental desk available ($)

Location

Address
km 340, Carretera Cancun, Chetumal Cancun, 77500, Mexico
11 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Save your money. It’s the worst !!!!!!!!!!

sandymurad (Palms Central, Florida) on Aug 08, 2022

Save your money this is one of the worst hotels I’ve ever stayed at…. I came with my three kids and we had the worst experience. We paid $2000+ a night and made a huge mistake trusting the positive reviews. The food is disgusting - u can’t get reservations You have to wait for everything. Coffee and desserts horrible. You can’t get a good cup of coffee Not luxury not 5 star save your money. Staff is horrible can’t help with anything. Disgusting better to go to Florida or Wisconsin dells. It’s the worst. We left last two days and went to ritz for some Real good and service. No taxis for more than 4 and trying to sell time shares everywhere. Hated it.

TripAdvisor users rated this property 5 out of 5

Fabulous holiday

Jamiestobbswaltlon (England, United Kingdom) on Aug 07, 2022

I would just like to start by saying what a fantastic holiday we have we went for 2 weeks as a family of 4 couldn’t fault a thing in fact I would say it’s the best relaxing holiday we have ever been on my girls age 11 and 14 also loved it as much as us lovely pools great entertainment in the pool there loved kevin also you don’t even have to leave your sun loungers if you don’t want to as the staff are always around to offer drinks and food I would like to say a special thanks to gaspar for looking after us so well on holiday he was friendly and hard working and always smiling he really did make our pool days great I would also like to add that the food is amazing everywhere we really enjoyed the all inclusive and a special thanks to Gladys who always made sure our drinks were topped up and we had everything we needed to dine with a smile and friendly approach

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Vacation Offers

  • Kids and teens aged 4-17 stay, play and eat free at select Palace Resorts in Mexico and Jamaica.

    Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay

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