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Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
Age ranges
- Children ages: 4 to 17
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Columpios | Bar, Pool bar | |
| Lounge Bar | Bar, Lounge | Live music |
| Lobby Bar | Bar, Lobby bar | |
| Pool Bar | Bar | |
| Noir Nightclub | Nightclub | Dance floor, Live DJs |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
| Arrecifes | Buffet | Brazilian | Dinner | Dress code |
| Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
| Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
| Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
| Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
| Lobby Bar | Snack bar | International | Snacks | |
| La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
| MoMo | À la carte | Asian | Dinner | Dress code |
| Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
| Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
| Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
| Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
| El Caribeno | À la carte | Caribbean | Dinner | Dress code |
| La Trattoria | À la carte | International | Dinner | Dress code, Reservations required |
| Agra | À la carte | Indian | Dinner | Dress code, Reservations required |
Facilities
- Rooms: 2058
- Property view .
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
Shops and services
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Arrecifes
El Manglar
Golf
Location
Reviews
Noir club awesome
clairesY1662CD on Sep 26, 2021
We had an amazing night at noir Karina and Alexander were so attentive and fun. They helped is celebrate our honeymoon with champagne and light up wands! We danced all night and had so much fun with our group and the gorups around us. Advice was amazing and we never had to ask twice for something. It was the best night. Noir night club is amazing highly recommend!
Will not stay here again…
Travellover410 on Sep 25, 2021
Stay for one week, just checked out today. Definitely won’t stay at the Sunrise again. Staffs are not polite and not attentive (especially in the pool). The food isn’t good (including all lunch options). We might try the Grand in the future, but definitely not Sunrise and Nizuc.
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