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Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
- Children ages: 4 to 17
| Type | Amenities | |
|---|---|---|
| Columpios | Bar, Pool bar | |
| Lounge Bar | Bar, Lounge | Live music |
| Lobby Bar | Bar, Lobby bar | |
| Pool Bar | Bar | |
| Noir Nightclub | Nightclub | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
| Arrecifes | Buffet | Brazilian | Dinner | Dress code |
| Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
| Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
| Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
| Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
| Lobby Bar | Snack bar | International | Snacks | |
| La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
| MoMo | À la carte | Asian | Dinner | Dress code |
| Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
| Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
| Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
| Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
| El Caribeno | À la carte | Caribbean | Dinner | Dress code |
| La Trattoria | À la carte | International | Dinner | Dress code, Reservations required |
| Agra | À la carte | Indian | Dinner | Dress code, Reservations required |
- Rooms: 2058
- Property view .
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Arrecifes
El Manglar
Golf
Location
Reviews
Save your money. It’s the worst !!!!!!!!!!
sandymurad (Palms Central, Florida) on Aug 08, 2022
Save your money this is one of the worst hotels I’ve ever stayed at…. I came with my three kids and we had the worst experience. We paid $2000+ a night and made a huge mistake trusting the positive reviews. The food is disgusting - u can’t get reservations You have to wait for everything. Coffee and desserts horrible. You can’t get a good cup of coffee Not luxury not 5 star save your money. Staff is horrible can’t help with anything. Disgusting better to go to Florida or Wisconsin dells. It’s the worst. We left last two days and went to ritz for some Real good and service. No taxis for more than 4 and trying to sell time shares everywhere. Hated it.
Fabulous holiday
Jamiestobbswaltlon (England, United Kingdom) on Aug 07, 2022
I would just like to start by saying what a fantastic holiday we have we went for 2 weeks as a family of 4 couldn’t fault a thing in fact I would say it’s the best relaxing holiday we have ever been on my girls age 11 and 14 also loved it as much as us lovely pools great entertainment in the pool there loved kevin also you don’t even have to leave your sun loungers if you don’t want to as the staff are always around to offer drinks and food I would like to say a special thanks to gaspar for looking after us so well on holiday he was friendly and hard working and always smiling he really did make our pool days great I would also like to add that the food is amazing everywhere we really enjoyed the all inclusive and a special thanks to Gladys who always made sure our drinks were topped up and we had everything we needed to dine with a smile and friendly approach
Vacation Offers
-
Kids and teens aged 4-17 stay, play and eat free at select Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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