Moon Palace Cancun
Chetumal Cancun 5.0
Active Advisories
The Flow Rider surf simulator at Moon Palace, Cancun is closed for maintenance until further notice.
Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries

- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries

- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Honeymoon Suite ammenities include;
- Private beach lounge chair area with waiter service.
- Welcome bottle of wine.
- Liquor dispenser with premium, upgraded brands of liquor.






Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
- Children ages: 4 to 17
Type | Amenities | |
---|---|---|
Columpios | Bar, Pool bar | |
Lounge Bar | Bar, Lounge | Live music |
Lobby Bar | Bar, Lobby bar | |
Pool Bar | Bar | |
Noir Nightclub | Nightclub | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
Arrecifes | Buffet | Brazilian | Dinner | Dress code |
Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
Lobby Bar | Snack bar | International | Snacks | |
La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
MoMo | À la carte | Asian | Dinner | Dress code |
Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
El Caribeno | À la carte | Caribbean | Dinner | Dress code |
La Trattoria | À la carte | International | Dinner | Dress code, Reservations required |
Agra | À la carte | Indian | Dinner | Dress code, Reservations required |
- Rooms: 2058
- Property view .
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)


Lobby

Lobby Bar

Pool

Kids Pool

Kids Club

Awe Spa

La Gondola

Arrecifes

El Manglar

Golf
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Mele aka Carnival in Cancun ????????
Flyer65710659192 on Sep 16, 2023
Went to Carnival with Mele destinations, #GirlsTrip 2023. Highly recommended and a great taste of Trinidads Carnival in a different location/country. Included Soca artists, themed fetes, pool parties and good vibes dont forget your costume and flag????! #TakeAWhine @ Moon Palace Sunrise - Antonio/Bellman Porter was amazing to my friends and I considering the amount of people! Antonio was attentive, made us laugh but was very helpful. Great staff member, Thank You Antonio
A week of being pampered
candjschwartz (Scottsbluff, Nebraska) on Sep 16, 2023
It was a wonderful trip, as we invited my two sisters to experience Palace Resorts with us for a week. The rooms and meals were fabulous, and it was such a relaxing time to bond even better. My sisters commented on how the entire staff was so friendly and eager to help, whatever the request. We will be back again.
Vacation Offers
-
Kids and teens aged 4-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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