Elevation Lounge

Lounge service update

Your safety is our top priority. The Elevation Lounge is open for your continued enjoyment, and in adherence with enhanced public health measures in effect as of December 13, 2020, our service offering has been adjusted:

  • While the current restrictions are in place, we will be pleased to provide you with a pre-packaged meal and limited bar service.
  • Lounge capacity has been reduced to 15%, with some areas further limited to members of one household at a time.
  • Shower facilities and meeting spaces are temporarily closed.
  • Masks are required to be worn at all times while inside the lounge, except while eating and drinking.

These adjustments are expected to be in place until at least January 21, 2021. We appreciate your understanding.

The WestJet Elevation Lounge, a destination in itself

After two years of thoughtful research, planning and construction, our flagship lounge in our home at the Calgary International Airport is now open. The Elevation Lounge demonstrates our commitment to delivering world-class experiences both in the air and on the ground.

We’ve gone further to deliver a new, elevated lounge experience so you can love your journey from the moment it starts.

Open dining room with a variety of seating

Enjoy the great indoors 

Designed with your journey in mind so you can rejuvenate, rest and stay connected. The lounge blends contemporary design with refined mountain living inspired by Canada’s diverse landscape.

Bartender preparing a teal coloured cocktail

Pass time with a twist

Our menu blends classic global styles with fresh and seasonal ingredients. Pass time under the natural light of airside views as our mixologists craft a signature drink or try our locally brewed Elevation beer.

Boardrooms now boarding

Find your place in one of our dedicated focus spaces to unplug or plug in with personal power outlets, additional wireless access and wireless printing.

Care is in the air and on the ground

You’ll find the friendly WestJet smile and service you’re accustomed to with every interaction you experience inside the lounge. WestJet Priority Service Agents will be on hand to assist with your travel plans.

Couple viewing augmented reality artwork with tablet

Local love

Interact with beautiful augmented reality art developed by Calgary artist, Mandy Stobo and curated products you can enjoy when you arrive from local companies like Rocky Mountain Soap Co and Fratello Coffee Roasters.

Mother, father and young son walking into dedicated family space

Dedicated family space

Kids can be kids in a fun space for families. Explore interactive video games and comfy hangout nooks.

Safety above all

Enhanced health, safety and sanitization measures have been implemented in our WestJet Elevation Lounge to ensure your safety above all during COVID-19. All mandatory public health measures are being observed .

  1. Touchless, self-serve entry - Guests travelling alone who have access included can use our contactless entrance.
  2. Face masks required - Face masks are mandatory for staff and guests, except when eating and drinking.
  3. Space and distance - Enjoy more space with capacity held under 50%, our distanced seat layout and 6ft (2m) markers. Guests are requested to follow all mandatory seating restrictions while in the lounge.
  4. Digital menu service – Once seated to dine, order from digital menus with beverage and meal service directly to your table.
  5. Clean environment – Be at ease with plexiglass shields at high interaction areas, hand sanitizers throughout and enhanced and continuous high touch cleaning including electrostatic spraying.

—— Billy Nolen, VP Safety, Security & Quality

How to lounge: access, rules and fees

Inside our Elevation Lounge

Man enjoying juicy beef slices and green beens with red wine

—— Canadian-inspired seasonal menu

Bartender pouring Elevation draft

—— Taste our locally brewed Elevation beer

Pristine shower and bathroom space

—— Rejuvenate in spa-like shower space

Soft leather loungers in natural light

—— Rest in comfortable, soft leather loungers

Family spending time together in play space

—— Unwind inside the dedicated family space

Business traveller scanning mobile boarding pass at touchless entrance

—— Enter touch free if travelling alone



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