Sunscape Dorado Pacifico Ixtapa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 3809 reviews):











    5 most recent TripAdvisor reviews:

    Average Resort Great Staff

    Reviewed by browner16(Calgary, Canada) on Nov 17, 2019

			TripAdvisor users rated this property 
			 out of 5

    My wife and I spent 10 days at the Sunscape. We found the staff amazing and did everything they could to make our stay enjoyable. The Sunscape it definitely a child friendly place as there are no real Adult Only areas as advertised. We also paid for the Sunclub which really wasn’t worth it as you don’t get anything for it besides upgraded alcohol and a room with AC in it which was nice on the hot days to cool off and have a drink but once again kids running all over the place. Food was average at best same dishes for lunch and breakfast daily with no changes to the menu. Dinner at Mario was the best we had at the resort. This resort is defiantly not a 4.5 it’s a 3.5 at best. If your looking for a family friendly resort this might work for you, if you are a couple looking for a nice place to relax and enjoy the sun I wouldn’t recommend it. We will not be returning.

    Sunscape Dorado resort

    Reviewed by Iris9736() on Nov 17, 2019

			TripAdvisor users rated this property 
			 out of 5

    My husband Tony and I had a marvelous time here mostly because of the very talented and friendly entertainment team. Jose, Olivia and Jesus!!?????? They were excellent in all of their various jobs but especially how they directed the shows?? Iris and Tony Haines


    Reviewed by Sarah71177() on Nov 09, 2019

			TripAdvisor users rated this property 
			 out of 5

    Our view from 2109 was amazing the best I have encountered so far in my travels. Sadly when we arrived there was not allot of communication about repairs to the blue grill and swim up bar and starlight Lounge ( all closed) they did open up the day before our departure and it entire resort changed for the better. They need a few simple upgrades to make a 4 star.. ADULT ONLY POOL SECTION would be #1 !!! The sun club upgrade was worth the 100$ for the week. We had wifi everywhere -room service-personal concierge-the sunclub Room with premium booze applies and AC was a bonus!! The food is ok we found one or two things each day that were impressive but over all blah:( THE STAFF are what makes this resort the great experience. JOSE from entertainment made our entire trip he is so personable sweet exciting and very entertaining ?? He would make an amazing bartender!! Also Antonio is the best server in your hotel this man is one of the hardest workers I have ever seen and is always smiling???? The spa was absolutely perfect we had facials and hydro path experience for under 90$ and walked away floating on a cloud I was blown away very very impressed! Thank you ladies!!!

    Girls week away

    Reviewed by Pinacolada321(Vancouver Island, Canada) on Nov 09, 2019

			TripAdvisor users rated this property 
			 out of 5

    Beautiful weather, beautiful room with a remarkable view. Food was ok not much selection to pick from. Pool was small to accommodate all the guests. Definitely reccomend the spa it was very relaxing. Entertainment was fantastic especially Jose he really made our week. He is super friendly, fun and a prankster. All staff were super friendly and helpful. Would definitely reccomend upgraded to Sun Club. Overall had a great holiday would definitely return.

    10 day all inclusive vacation for family of 4

    Reviewed by Mattpfei() on Oct 25, 2019

			TripAdvisor users rated this property 
			 out of 5

    Ixtapa is a very beautiful city safe to go and walk around with the kids (ages 6-10) never once felt unsafe In the areas in and around the sunscape resort. The markets were great my kids loved it. The Sunscape Dorado Ixtapa is a nice safe resort very fun for the kids. We paid extra for the preferred club suite room .The good was the ocean view made the upgrade worth it in my opinion (not my wife’s) but the premium level alcohol and food was not the best. The bad Was they would only allow me to take one corona beer at a time and we stayed on one of the higher floors. So it was a bit of a pain going up and down at night time for beers . The first couple days we had some issues and the hotel corrected and or helped us out . We did stay for ten days so we had a lot of time to get used to it.If the food is not good enough at the buffet order room service food as it was quite busy a few times at the buffet and restaurants at dinner. This was a nice bonus we got with the upgrade the quality of food from room service was a lot better also. It’s not huge resort like the ones in other places in Mexico but it’s as well kept or better. The hotel managers take pride in this place and want to ensure you have a good time. So if you do have an issue just simply talk to them politely and have patience as the have a chain of command to go through also! On the sunscapes stretch of beach there were beautiful manta rays swimming in the waves all day daily we could watch from our balcony or go down and stand in the waves and watch them come literally fly up into the waves about 6-8ft. It was quite amazing and I hope they keep on practicing conservation and cleanliness of the ocean around these hotels as manta rays are truly beautiful animals. Please do not throw garbage into the water or let things blow into the water as these animals are swimming with there mouths open trying to catch plankton and could easily take in plastic. Having these animals thriving around the resort like this is a testament as to how well they are doing keeping the ocean clean around the resort good job to the ixtapa dorado staff and keep it up . We have been almost everywhere in Mexico and seen the nicest beaches around tulum but this one is very unique it’s kind a like Hawaii with big waves and you can swim and play and watch the manta rays doing the same. The beach is what made this 5 stars for me. Some people that are more fussy about food might complain but a vacation is also what you make of it. I would highly recommend ixtapa for families and this hotel . Thank you for having us.