Hyatt Regency Newport Beach

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2536 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Weekend in Newport

    Reviewed by jeffataylor1() on Dec 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We visited the hotel for the Thanksgiving weekend with our two children. Great staff, plenty of amenities for our family, and an ideal location near shopping, restaurant options, and reasonably close to the beach. Clean, comfortable rooms, and best of all for us, pet friendly.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Globalist Experience - Covid Trip

    Reviewed by BaconSF(San Francisco, California) on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Globalist benefits: No complimentary upgrade, room was small and dated. No breakfast at the restaurant due to covid, was given 500 points instead (which I had to reach out to Hyatt customer support as the hotel did not automatically credit the points) Pros: Lots of amenities to keep the kids busy. Also several firepits for s’mores Cons: Parking lot is quite far from the entrance and was a pain walking up the hill Lots of kids running around, seems more like a hotel better suited for family vacations than a couple’s trip.

    Disappointed on condition of the property

    Reviewed by Sacha B(San Francisco, California) on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Overall we were pleased with the staff and customer service. However, the overall condition of the hotel and lack of amenities was really disappointing. For a Hyatt at this level and cost we expected a lot more and instead found a property that is old and tired.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-5

    Value

    Value-3

    Was Hoping For Much Better

    Reviewed by 479jeff(Las Vegas, Nevada) on Nov 23, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I stayed recently at the Hyatt Regency Newport Beach and truly wish I could write a glowing review. I am a Yelp Elite member and also travel frequently for work. I have stayed at many hotels, including the Hyatt properties, JW Marriott and Hilton properties. I do have to say I would rate the JW Marriott over everyone else. Especially in this economic climate. Not one person in the hotel said "hello" to me during my stay, with the exception of the bartender who was taking my order. I passed many staff members and they all seem to busy to even ask how everything was. I once stayed at the JW Marriott in Scottsdale Arizona an I couldn't remember a staff member not saying hello or asking if I needed anything. For what it costs and the location, the level of service and experience at this Hyatt should be a premium level experience, as the room rate per night and location seems to suggest that this is so. Additionally, my bathtub drain was severely clogged so my feet were bathing in drain water, and there were spiders in my room as well as the adjoining room next to me. They did have someone from management contact me to ask me some questions, but seemed more just to investigate instead of being "service minded." It is not likely i would ever choose to stay here again as there as a lot of very nice hotels in this area as well as Air Bnb's with much better rates and experiences, given the location.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-2

    Always special!!!!

    Reviewed by Scenic232254() on Nov 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I go once a year for an event held there. I have always enjoyed my stay! Staff is great! Location is great! I am so happy when I hear that this is the hotel that worked out for the retreat. All my friends feel the same

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4