Coco Key Hotel and Water Park Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3584 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great times!,

    Reviewed by Daniel S() on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We thoroughly enjoyed our stay, the water park is awesome for the value. The resort is older however the staff takes great pride in the service they provide and the rooms are clean. They are located right in the middle of tons of restaurants and activity, we went to Disney Springs and it was a short Uber ride.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Business

    Reviewed by Happhhaopyhappy() on Aug 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great place to visit! The staff is awesome! Water park is a favorite of the kids and adult beverages are a favorite for the adults...The hotel and water park are located right on International Drive which has lots of other things to do as well as a 10 minute Uber ride to Disney Springs or the outlet malls. Go and check it out yourself.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Definitely recommend !!

    Reviewed by 865juniora() on Jul 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Coco keys was a great trip for my family and I ! We were able to have a great time and enjoy the water park ! The slides were so much fun ! One of the lifeguards were so kind and interactive with my kids and I loved that, her name was Mya R.

    Jessleen Martinez

    Reviewed by R5574XKjessicam() on Jul 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had an awesome experience at Coco Key Waterpark, Janessa was very great when it came to interacting with my family ,and the guest in general she was a great lifeguard !There was a slight problems when it came to the tubes and she did very well handling the situation so that it did not get out of control

    Central location - check in staff was very knowledgeable and welcoming.

    Reviewed by 258cherellet() on Jul 26, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I was very disappointed in my stay. We were there for 3 days and did not see housekeeping. I called the front desk to ask for toilet tissue - no answer. I had to go to the front desk to get some - inconvenient. I was charged for parking - HUGE DISAPPOINTMENT. The resort charges for parking and the spaces are very limited as we had to walk a ways from the car to the room. Right by our room there was a water leak that seemed to get ignored. We had to walk pass this to get to our car and room. Disgusting. As far as the water park - if this is a family oriented place of business, please do not allow your guest to walk around with g-strings. Very inappropriate when children are all around. I would have thought the water park would have a cap on the amount of visitors due to covid but I was so wrong. My family and I had to leave due to too many people being there. It was impossible to social distant when everywhere you turned someone was right by you. I ended removing my children from the water park and took them to the pool. We paid for the water park as we have a pool at home. My children were so disappointed as they did not want to stay at the pool. By this being our first outing since the start of covid, we couldn't enjoy it. Also, when I booked the room I was informed the resort fee was $32 but was charged $14 more - false advertisement!

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-2