Grand Palladium Vallarta Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6608 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great week at the palladium

    Reviewed by 272gerardp(Sherwood Park, Canada) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just back from a week stay at the palladium in punta mita and wanted to acknowledge some of the great service we received on our trip. The staff at the palladium is the best. Every member of the staff goes out of their way to make your trip special. We have chosen to return to the palladium because of the staff and of all the staff there are four people I would like to mention personally. Eder and Jamie at the water sports make our days so enjoyable with knowledge, coaching and patience. Two of the veryj best. Fernanda i always so friendly and fun and makes the activities worthwhile. Greecia(sp) is a wonderful singer and made a point to choose songs that made us feel special and was so easy to talk to. This a great hotel with amazing staff and make you feel like family.

    Real gems are the staff

    Reviewed by StasysO() on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first visit to GP Vallarta and we want to return there again :) Food - great, tasty, fresh, wide selection. Burgers on the beach for lunch or dinner at El Dorado - everything was awesome. Mexican restaurant was our top pick. Compliments to the chef and the team of servers. Very nice and relaxing atmosphere. Kevin "Costner" is awesome :) Buffet - 10 out of 10! The lady making pizzas is fantastic cook. I can go on and on about it but you must try it yourself :) Service - dinner, lunch, breakfast or wedding on the beach - Nelida is there to help out anyone. Antonio at the buffet will go an extra mile to provide the best service and make you a little rose. Antonio at the pool bar is the true leader and awesome bartender. Gracias to Mary for keeping our room nice an clean. Accommodation porter (don't know his name) was such a great guy. Always with a smile and a song :) Night shows - amazing, those dancers must have endless pool of energy. But the true STAR is Jesica! Service with the smile every night! :) Activities - non stop action. There's so much to do for everyone. Spa, pools, bar's, beach, tennis, football etc. There's always something happening and everyone is welcome to join in. Try archery with Ali. And follow his instructions :) One last reminder. When packing your sunscreen and swimsuits - don't forget to bring some respect with you. Front desk, service staff, guy blowing leaves or a lady mopping walkways - everyone is working hard to make your stay as pleasant as possible and they deserve utmost respect.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Grand Paladium PV

    Reviewed by igilbert2019() on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall we were satisfied the 10 days we spent based on quality and price vs other resorts we have experienced in Mexico. Pools are good, could be better lounge chairs at adult pool, gets a bit rowdy by afternoon. Beach is great and walkable. If an individual requires walking assistance in any way access to beach could be an issue - no elevators anywhere. The main buffet restaurant variety of food is lacking and is same every day. Food at a la cartes is decent but not a lot of variety and and one always felt they were rushing you to get out. Room was adequate, maid service was great. We left 50 pesos every morning for the maid. Drinks at pool bar we received top shelf but as above tipping 20 to 50 pesos is a good idea and getting the know the bar tenders as well to get top shelf. Everyone at the resort was very friendly from check in to check out. Very inexpensive bus service is available every 15 minutes to Bucerias, PV and north to Sayulita.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Beautiful Resort...

    Reviewed by Guacamaya1(Kelowna, Canada) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is our third visit and, although not close to PV, it is large and lush and there is lots to do on-site. The restaurant food was good and the staff, especially the hostess Daniela, were excellent. We really like the rescue animal Zoo on site, especially the pair of Guacamayas. The animals all appear happy and well cared for. Smoking is an issue if you are a non-smoker, as any smoking rules are unenforced and the areas people congregate are inundated with cigarette smoke, which seems strange for a place that does such a good job of catering to families and small children. Don't get a room in building one, odd numbers as the outlook is not pleasant...Considering the resort was only half full, they could have put us in a better room.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4

    We were not disappointed on our sixth trip to this amazing resort!

    Reviewed by Dale R(Campbellford, Canada) on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Well, what can I say, this resort is fantastic in every way. There are so many staff members to mention, so many pleasant memories. Let's start with The Nest restaurant. Martin, our breakfast and lunch waiter was extraordinary. In his words, "With Martin, anything is possible." Oh, Martin, that was so true. We felt like royalty at The Nest. You were so welcoming. Thank you. To name a few of the meals we enjoyed for breakfast, there's the eggs benedict, omelette, pancakes, and the crispy bacon is to die for. So many juices to choose from. You have to eat here!!! Then there is Hemingway's, the adult bar, where you can get coffee/tea and warn pastries in the morning, and coffee and drinks throughout the day, all served by friendly staff. We didn't see the entertainment, but were told it was worth watching. Our biggest (and best) surprise was at the Family Selection bar. OSCAR IS BACK !!!!! He's the bar tender of all bartenders. Not only is he friendly and speaking some pretty good English, but he makes his special drinks that you will not find anywhere else. Ask for an Oscar Special when you meet Oscar. Well presented and tasty. We miss you already, Oscar. Welcome back. Oh, and a big thank you to Mateo at the checkin for his excellent translation skills. We are grateful to you. Plus, we hope to see Ramon back at the desk again. We hope your son is well. As for the family pool bar, Antonio and Martin are serving up the drinks with a smile and with flair. And Efran, despite the extreme heat, you whisked around the entire huge pool area to make sure everyone had a refreshment. Your shoes would be very difficult to fill. Many thanks from me, my husband and my daughter. You rock!!!! We ate dinner at the Italian restaurant two nights in a row. I would have gone for a third or even fourth, but I had to be fair to my family who wanted to try the other restaurants. I had the chicken parmesan, so tender, so flavourful, with top-notch service. The main buffet is also a must-do, with amazing service. Our dear friend Bernie at the infinity pool bar is a man you must meet. Always ready with a smile, Bernie makes superb drinks. His associate Edgar is fantastic. Thank you both!! We do not have young children, but if we did, this resort would be #1 on our list. There's always something for the children to do. And lastly, we must say that we were so pleased to meet so many Mexicans. What wonderful, friendly people. Thanks to all!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5