TripAdvisor Traveler Rating

No clue how this resort has a 4.2 star rating, for the price you pay you should this go somewhere else. Half the resort smelled like a septic tank. Pools were looking like the only got cleaned 5 minutes a night. Lots of minor damage in the rooms which dont seem to get any repairs ever. If you're a light sleeper good luck at this place as the blast music late into the night, this place must give discounts to the locals if they give them a 5 star review.

Don't use any onsite services. They will rip you off at checkout. overcharge and take their time when you don't have time and have to leave to catch a flight. They ripped us off for $164 dallors

Disgusting amenities, “all-inclusive” yet nothing was included unless you count the “flip of the coin if you can get food”. Horrible staff minus the odd unicorn. I could go off for hours. Feel free to contact me if you want photos and videos, I’ve stayed at 2-star motels that were 100x better

Absolutely—here’s a polished version of your review that keeps your message but makes it flow smoothly and highlights the staff names clearly ???? This was our third visit to Palladium Riviera Nayarit, and it was our best one so far! From the moment we arrived, the TCP staff made us feel welcomed and truly cared for. A special thank you to Ana and her team at the Travel Club — Abraham, Antonio, Laura, and Itzel — who took outstanding care of us throughout our stay. Abraham especially made us feel like family, and his attention and kindness did not go unnoticed. The entire resort staff were consistently friendly, attentive, and accommodating. The facilities are always clean, modern, and well maintained, which makes every visit comfortable and relaxing. There is a great variety of restaurants to choose from, and the bars were never crowded, making it easy to enjoy the experience without long waits. The oceanfront view was absolutely spectacular, and it made our stay even more memorable. We highly recommend Palladium Riviera Nayarit to anyone traveling to the Puerto Vallarta area. ????? 5 stars — we can’t wait to return!

THEY WILL TRY TO CHEAT YOU! Charged us for items that we didn’t have including $100 bottles of wine. We caught them and they said they would contact us and correct the charges,but they didn’t..They said that they made a mistake but still tried to charge us. Luckily our credit card company refused to pay them.