Overview
Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
662
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- No more than 10 guests in the room
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 8 adults
- Maximum 8 children
- No more than 10 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
Amenities
Beach pier
Infinity pool
Plaza
Lobby
Flavours
Arezzo
La Brasserie
Natura Restaurant
Koh Thai
Picaso
Oka
Club 82
Cantina
Gin Bar
Zky Bar
Spa
Spa
Candlelight dinner
Wedding
Location
Reviews
Truly one of a kind
Safari800761 on Apr 27, 2024
My husband, family and I just got home from an incredible 7 day stay at the fives beachfront. I highly recommend staying here, which is the adults only side. The staff treated us like family, and their service level was unmatched. The property was beautiful, the only thing I would have changed is that the beach could be nicer- but obviously that is not in the staff’s control. I’ve been to Mexico many times, and our experience at the fives beachfront was truly one of a kind- every member of my family agreed that this was the best resort they’d been to. A shout out to Julio, Alejandro, Evany, Lucas, Danae, Habib and Bruno- thank you again from Familia D’Souza!
Lots of great memories
MartyRobbz (Hockley, United Kingdom) on Apr 27, 2024
We went to this hotel for a special occasion after doing a fair bit of.research as we were spending more than we usually do and wanted to experience the Caribbean. Overall we had a very relaxing holiday and that's what we wanted The room was outstanding, really comfortable and even the mini bar was free. The hotel is built over a large area and it grew on us each day we were there. The best bit was walking through the mangrove on the decking paths to get to the beach from our room and seeing monkeys swinging across the trees, racoon type animals foraging and turtles swimming in the crystal clear pools. There were lots of restaurants. We had hoped to book the Italian restaurant for our special occasion but unfortunately you weren't allowed to. We turned up one night at 7pm and were told there was a two and a half hour wait despite there being loads of tables free. This is because there are owned apartments and timeshare owners who are allowed to reserve the tables as they have to pay for their meals separately. Very disappointing. We had to go before 6 to get a table straight away. However the French restaurant was exceptional and we were able to get straight into it. The food and service there was superb. Generally we found the service slow particularly at breakfast where it took ages to get a coffee and rarely got asked if we wanted a refill. We spent a lot of time on the beach as there were always sunbeds available and the sea was really nice to swim in though there was quite a bit of seaweed. There was food available on the beach and a bar which was all good. We did get out of the hotel going to the temples at Tulum, visited a mayan village and swimming in an underground river and this was great, the guide was brilliant The staff were all really friendly and they really looked after the grounds. There were a few power cuts whilst we were there and quite a few weddings but they all added to the experience. We did feel let down by the Italian restaurant and the beach in regards to the seaweed and being a bit rocky. However all in all we enjoyed our days at the hotel and the atmosphere of the plaza in the evening. They had some brilliant musicians up to 8pm but we didn't really bother with the entertainment after that, just sat and chatted over a drink watching the world go by. In summary we had a great holiday it just wasnt the Wow we had hoped for.
Vacation Offers
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Receive $555 USD in resort coupons with a minimum 4-night stay at select The Fives hotels in Cancun, Mexico.
Riviera Maya, Cancun
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