The Fives Beach Hotel & Residences reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

16493 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Foodie's Dream Resort

Lisa C on Dec 06, 2022

This is a food lovers paradise! The restaurants were fantastic and there was always an opportunity to skip the dine in and eat from one of the many food stations around the property. Can't wait to go back!

TripAdvisor users rated this property 3 out of 5

The staff is really nice but the resort is meh.

Shalonda1908 on Dec 06, 2022

The staff is super helpful from assisting with your reservation, transportation, etc. However, the resort food was subpar with limited options, the bed and pillows were not super comfy, and the TV didn't work the last 2 days of my stay. The resort made no effort to fix the TV once I reported it. Additionally, the hot water didn't get hot. It stayed warm. I love hot showers so I was not impressed with the warm water. It's not a resort I would return to unless they improved the food options and flavor of the food, quality of bedding, the amenities offered, and overall aesthetics of the rooms and resort. It's the middle of the road for me.

TripAdvisor users rated this property 5 out of 5

Happy returning member brought some more friends

vermontdave (Playa del Carmen, Mexico) on Dec 05, 2022

Another great experience and love the spa…Ana Rosa was amazing. If you’re a member Rafa is the best for member services takes care of everything. Food is amazing brought 6 first time friends and the can’t say enough about how much fun they are having.

TripAdvisor users rated this property 5 out of 5

Adrian

Quest110780 on Dec 05, 2022

Adrian was wonderful! He entertained us all day, every day! He was one of the best parts of our trip. He was great with our son and led many fun activities. We really enjoyed water polo, volleyball, music trivia, and beer pong. Go see Adrian!

TripAdvisor users rated this property 5 out of 5

Whatalatta wedding

25carmelitam on Dec 05, 2022

Five stars all the way. So many wonderful things to do and see. The staff are incredible. Rooms are large and beautiful. Excellent food. Be sure to go to the Casa de Rosa experience. The pools fantastic.

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